Engagement Specialist - Legal Tech, Fast Growth CS

Legora AB; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading legal tech firm in Greater London seeks a proactive Engagement Associate to join their Customer Success team. This role is perfect for someone early in their career, with 1–2 years of experience in a law firm or SaaS environment. You will manage client accounts, ensuring high satisfaction and adoption of Legora's innovative offerings. Join us to shape the future of legal technology while contributing to our fast-growing, collaborative team.

Benefits

Competitive salary

High upside equity program

Opportunity for rapid growth

Qualifications

• 1–2 years of experience in a law firm or customer-facing SaaS role.
• Strong communication skills.
• High attention to detail and organization.

Responsibilities

• Manage own client accounts, ensuring satisfaction.
• Support senior managers with large enterprise clients.
• Help diagnose client issues and propose solutions.
• Run regular client check-ins and product enablement sessions.

Skills

Client relationship management

Communication skills

Organizational skills

Problem-solving

Attention to detail

Job description

A leading legal tech firm in Greater London seeks a proactive Engagement Associate to join their Customer Success team. This role is perfect for someone early in their career, with 1–2 years of experience in a law firm or SaaS environment. You will manage client accounts, ensuring high satisfaction and adoption of Legora's innovative offerings. Join us to shape the future of legal technology while contributing to our fast-growing, collaborative team.