Endoscopy Healthcare Assistant

Chelsea and Westminster Hospital NHS Foundation Trust; City of Westminster; On-site; GBP 24,000 - 30,000; Full time

Job summary

A leading healthcare provider in City of Westminster seeks an enthusiastic candidate for a clinical support role in the Endoscopy unit. The successful applicant will assist registered nurses in delivering patient care, manage tasks efficiently, and maintain high standards in a fast-paced environment. Prior Endoscopy experience is preferred, with training opportunities available. This role promotes teamwork and supports patient autonomy while ensuring safety and comfort.

Benefits

Flexible working arrangements

Opportunity for professional training

Qualifications

• Experience in Endoscopy or a relevant area is required.
• Ability to work under supervision and within a team.
• Strong communication skills to interact with patients.

Responsibilities

• Assists with the delivery of patient care as directed.
• Reports changes in patient's condition to the registered nurse.
• Participates in the maintenance of stock levels.

Skills

Endoscopy experience

Patient care

Communication

Education

Relevant healthcare experience

Job description

Overview

The C&W hospital has a strong Endoscopy service. The team is led by Endoscopy Lead Nurse and Consultant Clinical Lead who work alongside the clinical and management teams. Our Endoscopy is JAG accredited with up to date modern equipment and friendly staff. There is strong multi-disciplinary working and close links with other providers. We provide a range of gastrointestinal procedures in 4 well equipped endoscopy rooms. We run 5 day service including out of hours support to the Gastroenterology team for gastrointestinal bleeds.

If you think you have what it takes to work in a fast paced environment where no two days are the same then this could be the opportunity for you. We welcome applicants with Endoscopy or health care assistant experience.

A HCA can undertake a range of roles within their overall job and their level of responsibility will be appropriate/ commensurate to the level of knowledge and skills they have acquired. Irrespective of the patient care pathway, the core competences at each level should be consistently applied.

To participate, under the supervision of a Registered Nurse/ Midwife, in the delivery of patient care to a defined client group, in accordance with the philosophy of care which enables clients to maintain their skills and maximize the potential to achieve independence.

Work as part of an effective and caring team. The post holder works under the indirect supervision of the Registered Nurse/ Midwife. They will work within the boundaries of their existing and developing skills at all times. The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively.

The C&W hospital has a strong Endoscopy service. The team is led by Lead Nurse Endoscopy and Consultant Clinical Lead who work alongside the clinical and management teams. There is strong multi-disciplinary working and close links with other providers., Any other duties as may be required from time to time within the competencies and scope of the post.

Key areas of Responsibility

• Clinical Support Role: Under direct supervision assists with the delivery of care as described by the Registered Nurse
• Assist patients with general hygiene needs reporting any changes in patients' condition.
• Assist the patient to dress appropriately.
• Safeguard patients own belongings and space
• Under supervision take and record the patient's observations (e.g. temperature, skin assessment) as required, and inform the registered nurse of any observed changes in the patient's condition.
• Support the Registered Nurse in meeting and recording patients' elimination needs. Report any changes identified and record quantities and frequency on the relevant charts appropriately.
• Work with the Registered Nurse to gain knowledge and understanding of providing pressure area care and the use of aids
• Work with the Registered Nurse to gain knowledge of mobilisation aids and their correct and safe use.
• Assist the Registered Nurse in the moving, handling and positioning of patients to meet clinical need, adhering to the Trust Moving and Handling policy at all times
• Report physical and psychological changes in patient's condition to the Registered Nurse, ensuring pain and distress are acted on promptly.
• Have an awareness of patient dietary needs and adhere to patient protected mealtimes.
• Under supervision deliver meals and provide drinks to patients as appropriate and record fluid / food intake, (inpatient only). Report any changes of pattern to Registered Nurse
• Report relevant information regarding the patient care to Registered Nurse
• Assist the Registered Nurse in contributing to the care of dying and deceased patients, sensitively providing support to relatives/friends and support patients who have received bad news.
• Support the Registered Nurse in the provision of health promotion/ education, e.g. prevention of pressure ulcers, deep vein thrombosis. See Skills Sheet /competency booklet for further information.
• Participate in regular unit meetings and attend other meetings as requested.
• Undertake tasks and procedures, in which competency has been assessed and recorded specific to the care environment, including for example Patients vital signs.
• Participate in research activities as and when required.
• To assist in the maintenance of stock levels, re stocking the equipment's in the consultation rooms, emptying the deliveries, assist in pushing the beds and stocking up the linen.
• All team members are responsible for behaving in a manner that does not put themselves, patients, visitors and other team members in danger or at risk in the clinical environment.
• To assist the patient to ensure they have the opportunity to meet their individual dietary requirements.
• To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the Endoscopy unit are greeted and assisted in a welcoming and supportive manner.
• To assist and support registered nurses and clerical staff in administrative duties when required.
• To escort stable patients to and from all wards and departments within the hospital when required.
• To prepare the suction box daily
• Scheduling endoscopy appointments on Cerner especially the interventional procedures etc.
• Ensure all admission cubicles are stocked with linen, dignity shorts and cannulation kits.
• Undergo cannulation training and be able to cannulate the patients undergoing Endoscopic procedures under the instruction of a Registered Nurse.
• Ensure all prep rooms and linen corners have linen bags.
• Ensure every patient that comes to the recovery bay have their names written on the bed board and wiped off when they are transferred to discharged lounge.
• Offer patients refreshments at the discharged lounge if required
• Ensure biscuits and tea is available in the discharged lounge.
• Change the PROUD board at reception with the coordinator's name and date daily.
• Communication and relate to individuals during endoscopic procedures
• Provide information on endoscopic procedures to individuals
• Prepare the procedure room for endoscopic procedures
• Position individuals during endoscopic procedure
• Assist colleagues during endoscopic procedures
• Collect specimens through the use of endoscopic procedures
• Provide care for individuals recovering after endoscopic procedures.
• Assist in transfer of patient in and out of Endoscopy.
• Reprocess endoscopy equipment (Decontamination)
  Daily checks of the department and Hepa cabinet (Scope cabinet)

Requirements

To apply for this role you will need to have an experience in Endoscopy or relevant area.

About the Trust

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites-Chelsea and Westminster Hospital and West Middlesex University Hospital-along with award-winning clinics across North West London. Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us "+Good" in safety, effectiveness, care, and responsiveness, and "+Outstanding" in leadership and resource use. We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex. We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs. The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

+ Please check your emails regularly as this is how we will communicate with you throughout the recruitment process.

+ If you have not heard from us within 3 weeks after the closing date, we regret that this usually means your application was not successful.

+ In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.

+ During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.

+ Employment at the Trust is offered subject to successful completion of a six month probationary period.