Endoscopy Administrator

NHS; Chichester; On-site; GBP 24,000 - 27,000; Full time

Job summary

An NHS hospital trust in Chichester is seeking a full-time Endoscopy Administrator to support the Endoscopy and Gastroenterology service. The role involves providing clerical support to facilitate admissions, managing appointment bookings, and ensuring effective resource use. Ideal candidates should have relevant clerical experience, strong communication skills, and a background in medical terminology. A GCSE in English or equivalent is required. The position offers a salary range of £24,937 to £26,598 per year, pro rata.

Qualifications

• 12 months clerical experience in a relevant role.
• Experience of working in a call centre/booking office with waiting list management.
• Good interpersonal and negotiation skills.
• Ability to manage waiting lists effectively.

Responsibilities

• Provide clerical support to facilitate the smooth running of Endoscopy admissions.
• Manage patient procedure and outpatient appointment bookings.
• Ensure effective use of resources and meet accreditation standards.

Skills

Clerical experience

Knowledge of medical terminology

Communication skills

Organizational skills

Education

GCSE English or NVQ equivalent

General education

Job description

University Hospitals Sussex NHS Foundation Trust (279) - Endoscopy Administrator

The closing date is 21 January 2026

We have an exciting opportunity within our dynamic team to recruit a full‑time team administrator to support the Endoscopy and Gastroenterology service within St Richard's hospital. We are looking for a flexible, adaptable and proactive candidate with the ability to work under pressure in a fast‑paced environment.

previous applicants need not apply

Main duties of the job

To provide an effective day‑to‑day clerical support to facilitate the smooth running of the Endoscopy admissions services on a day‑to‑day basis using both own initiative as well as direction from supervision of senior colleagues. This job role covers: data entry to facilitate patient procedure and outpatient appointment booking and management of waiting lists.

About us

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Job responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

To provide a quality Endoscopy Service within the University Sussex Hospitals NHS Trust by ensuring the most effective use of resources and meeting Joint Advisory Group (JAG) accreditation standards. The administration support sits in two units within Worthing and St Richards Hospitals; therefore the admin staff are expected to work within both units as cross cover when staffing needs require.

Person Specification

Qualifications

• GCSE English or NVQ equivalent
• General education

Knowledge and experience.

• Previous 12 months clerical experience in a relevant role.
• 12 months experience of working in a call centre/booking office with waiting list management
• Knowledge of medical terminology.
• Previous NHS experience.

Communication and Relationship

• Good interpersonal and negotiation skills
• Communication and telephone skills

Analytical and Judgmental

• Ability to work on own initiative

Planning and Organisational

• The ability to manage waiting lists; exercising skills in prioritising against waiting list targets and requirements.
• The ability to talk to members of staff at all levels
• Good organisational and planning skills.
• Time management skills and ability to organise and prioritise own workload with conflicting priorities
• Ability to show empathy and understanding
• Attention to detail when interacting with patient records; data quality minded

Policy & Service Development

• Ability to deal with difficult conflict situations
• Committed, motivated and flexible approach to work.
• Engagement with continuous improvement to drive change within own work and outward team.

Equality, Diversity and Inclusion

• Evidence of having championed diversity in previous roles (as appropriate to role).
• Evidence of having undertaken own development to improve understanding of equalities issues.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

University Hospitals Sussex NHS Foundation Trust (279)

£24,937 to £26,598 a year – per annum pro rata