Employment Advisor

Breaking Barriers; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A supportive employment service in Greater London is seeking an Employment Advisor to assist refugees in securing sustainable employment. This role involves providing tailored advice, developing skills, and engaging with employers. The ideal candidate will have experience in client support, CV writing, and building networks. The position also requires maintaining detailed client records and collaboration with local organizations. This role promises to make a significant impact in the lives of individuals seeking employment.

Qualifications

• Experience in providing tailored employment support and advice.
• Ability to manage diverse client needs and adjust support accordingly.
• Strong knowledge of the UK labor market and job application processes.

Responsibilities

• Provide one-to-one support to clients in understanding the UK labor market.
• Engage with employers to identify job and training opportunities.
• Maintain accurate records of client interactions and outcomes.

Skills

Client support

CV and cover letter writing

Interview preparation

Job searching

Network building

Job description

The Employment Advisor (EA) plays a key role in supporting refugees and people from refugee backgrounds to progress towards and secure sustainable employment. The EA provides tailored employment advice and guidance, helping clients build the knowledge, confidence, and skills needed to navigate the UK job market. This role will work with clients at various stages of their employment journey, with a particular focus on those in the earlier stages of understanding career options, developing employability skills, and exploring education, training, and volunteering opportunities. The EA will deliver one-to-one and group-based employability support, collaborate with employers and volunteers to source opportunities for clients, and maintain strong relationships with referral and support partners to ensure a holistic approach to employment support.

Responsibilities

Client Support

• Provide tailored one‑to‑one support to clients, helping them understand the UK labour market, define career goals, and develop employability skills. This could be in‑person or online depending on client needs.
• Support clients with CV and cover letter writing, job applications, interview preparation, and job searching.
• Guide clients in identifying appropriate employment, education, training and volunteering opportunities that align with their career aspirations.
• Deliver group sessions to help clients build knowledge and skills in a supportive peer‑learning environment.
• Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements.

Employer, Volunteer and Referral Partner Engagement

• Engage with employers to build networks and identify job, training and work experience opportunities for clients.
• Attend job fairs and community events to connect clients with employers and recruitment opportunities.
• Support outreach initiatives by building and maintaining relationships with local referral partners, including Jobcentres, community organisations and other support services.
• Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
• Establish and maintain relationships with referral partners and support agencies to signpost clients to additional services, including welfare, housing and mental health support.

Service Delivery and Administration

• Maintain accurate and up‑to‑date records of client interactions, progress and outcomes in the CRM system.
• Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements.
• Identify and escalates safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need.
• Support managers with additional projects, such as research, resource development and service improvements.

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We belong to the Experts by Experience Employment Network, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or are from a refugee background. If you are an expert by experience (a refugee or migrant with direct, first‑hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Andleeb Khan for further details. You can find contact details on the final page of this recruitment pack.