Employee Relations Manager (Casework)

Maritime and Coastguard Agency; Southampton; On-site; GBP 30,000 - 45,000; Full time

Job summary

A public sector organization in Southampton is seeking an experienced Human Resources professional to manage various employee relations cases. The role involves handling disciplinaries, grievances, and optimizing stakeholder management processes. Candidates should have a solid grounding in HR policies, excellent case management skills, and be ready to work autonomously. This position offers extensive benefits, including a generous pension plan and flexible working arrangements.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options

Qualifications

• Experience in managing multiple HR cases simultaneously.
• Up-to-date knowledge of formal disciplinary and grievance procedures.
• Ability to work autonomously and make informed decisions.

Responsibilities

• Effectively manage cases from disciplinaries to grievances.
• Ensure compliance with policies while delivering governance.
• Prepare evidence and manage stakeholder relationships.

Skills

Stakeholder management

Case management

Understanding of HR policies

Education

Relevant HR qualification

Job description

Overview

Are you an experienced Human Resources professional ready for a new challenge? Do you have up to date knowledge and practical experience of dealing with formal and informal cases such as disciplinaries, grievances and attendance management? Have you managed multiple cases at the same time? If so, we'd love to hear from you! You will join the Directorate of Corporate Services that is responsible for the effective delivery of Corporate Services to the Maritime & Coastguard Agency (MCA). Corporate Services includes Communications, IT, Procurement, Finance, Health & Safety, Human Resources, Internal Audit and Assurance, Programme Management Office, and Property & Facilities. Human Resources is a key enabling function responsible for the planning and delivery of the MCA's People Strategy and a full range of HR services including Organisational Design and Development, Talent Management, Employee Relations, Volunteer support, Reward and Resourcing, Planning and Governance. Joining our department comes with many benefits, including:

Benefits

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King's birthday
• Flexible working options where we encourage a great work-life balance. Read more in the Benefits section below!

Responsibilities

• This exciting opportunity will see you be responsible for the effective management of cases from disciplinaries to grievances and performance to probation.
• You will work autonomously while providing effective stakeholder management ensuring formal policies and procedures are followed to MCA standards whilst providing a high level of governance.
• Be responsible for managing multiple cases ensuring that all casework and employee relations (ER) activities are carried out in accordance with MCA and wider Civil Service policies and procedures; ensure ER cases have a timely conclusion and act as an escalation point, where required.
• Manage litigation cases including Employment Tribunal and Personal Injury.
• Work in partnership with relevant internal and external stakeholders to gather and prepare evidence, witness statements and supporting individuals through the process.
• Engage in effective internal and stakeholder management which includes, but is not limited to: Government Legal Department, Trade Union Representatives, Department for Transport (DfT) Voice of the Customer, DfT Group Policy, MCA managers and employees.
• Monitor and maintain up-to-date casework Management Information, identify trends and risks, whilst proactively identifying solutions.
• Lead and implement relevant policy changes and communicate these effectively to the business.
• Line management of an Employee Relations Advisor.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

Disability and inclusion

Disability Confident: A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .