Employee Benefits Consultant Healthcare

Willis Towers Watson; Knutsford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consultancy in health and wellbeing is seeking an experienced consultant to manage a portfolio of clients, providing strategic advice and consulting services. The role is home-based with required travel to client sites and offices. Qualified candidates will have strong backgrounds in Health and Wellbeing benefits, excellent client relationship skills, and the ability to identify growth opportunities. Competitive benefits package and opportunities for career development included.

Benefits

25 days annual leave plus an extra day

Private healthcare

Life insurance

Defined contribution pension scheme

Employee assistance programme

Electric vehicle car scheme

Qualifications

• Proven experience in Health and Wellbeing benefits market.
• In-depth knowledge of Private Medical Insurance.
• Proficient in managing additional healthcare benefits.

Responsibilities

• Provide strategic advice across clients' health and wellbeing strategy.
• Manage and oversee renewal processes for clients.
• Identify growth opportunities within existing and new business.

Skills

Client relationship management

Strategic advising

Proficiency in Private Medical Insurance

Negotiation skills

Attention to detail

Education

Relevant degree or equivalent

Qualified to Cert CII standard

Job description

The role encompasses management of existing portfolio of established Health & Wellbeing clients, paired with growth and development. Core objectives are comprised of consultancy and advice within an existing client portfolio, connecting clients across WTW networks, identifying growth opportunities and achieving retention and growth targets

This role is home based – with the requirement to travel to local offices and meetings as needed to deliver within role*

In this dynamic role within our Mid-Market Health & Benefits Mid-Corporate team, you will immerse yourself within a team of thought leaders and industry experts utilising your skills and experience to advise a portfolio of clients. You will have immediate exposure to key WTW clients requiring strategic advice and consulting across their range of health and wellbeing strategies. The client work will draw upon your creativity as well as your ability to strategically approach clients analyse data, draw conclusions, find solutions, and present results. You will be empowered to identify growth opportunities from across the WTW network, and undertake new business pursuits, deliver thought leadership and direction for clients across all sectors, and represent WTW to prospective clients, providers, and partners

The Role

• Provide strategic and consultative advice, broking and day-to-day guidance to clients, across their health and wellbeing strategy.
• Support WTW clients develop their benefits strategy.
• Identify, attract, and pursue growth across both existing and new business to WTW, using initiative and sales skills to bring the full value of WTW to clients.
• Project manage and oversee the successful renewal process for a portfolio of clients.
• Management of own client and prospect portfolio in line with the standards of business practice defined by WTW.
• Contribute to the overall business strategy through conceptual ideas and innovation.
• To assess the best products and service options in relation to the requirements of each client.
• To ensure best advice is given at every stage of the sales/renewal process and adherence to regulatory requirements is observed.
• Required to work closely with the support team(s), assisting in the preparation of client reports; ensuring the completed review document accurately reflects the requirements of the client and covers all options available for discussion.
• Networking with colleagues from the wider WTW organisation and business partners to identify growth opportunities.
• Strong Provider relationships are essential to management of all existing and prospective clients.
• Full compliance with the completion of data entry onto the CRM system; checking sales/performance figures on a monthly basis to ensure that they reflect the jobholder’s performance in accordance with their target.

Qualifications

The Requirements

• Proven experience within the Health and Wellbeing benefits market sector in a client facing, commercial role.
• In-depth knowledge of the Private Medical Insurance market and proficient in managing both age-rated and claims-rated plans, along with an ability to confidently support client PMI plans across a variety of funding mechanisms.
• The consultant must also be proficient managing additional healthcare benefits such as Dental, Cash Plan, Health Assessments and EAP’s, as well as supporting clients who operate their benefits via a flexible benefit platform.
• Consultative and strategic sales professional who can deliver against growth targets
• A good knowledge of relevant products, providers and funding options available in the marketplace
• Attention to detail and ability to work at pace with competing deadlines
• Ability to take new research, thought leadership or concepts to clients and explain their relevance
• IT literacy and an ability to adopt with ease new processes and procedures
• Understanding of the FCA regulations and their impact on the job role, including principles and rules relating to confidentiality, GDPR, TCF etc.
• A professional and approachable manner with all internal and external clients
• Enhanced abilities in numerical and verbal reasoning; ideally qualified to degree level or equivalent
• Qualified to Cert CII standard, or willingness to attain IF7, GR1 & IF1 modules
• A strong influencer and negotiator whose skills can be encouraged in others.

Needs to be willing to

• Undertake travel; including visiting client sites and WTW offices is essential
• Overnight stays may be required from time to time
• Entertain clients and providers to establish and further develop key business relationships
• If required, attend industry events as a representative of WTW whilst adhering to the professional and ethical codes of conduct of the organisation.

What to expect from us

• Exposure to key strategic WTW clients
• A collaborative culture; with strong professional excellence standards
• Commitment to career development; supported by stretching projects and exposure to senior leaders and key clients
• Significant autonomy and accountability for own success
• We support flexible working and will consider requests for such working arrangements

Equal Opportunity Employer

Here at WTW, we celebrate diversity - we are an equal opportunity employer. We are committed to ensuring that our recruitment process is fair and inclusive. If you require any adjustments or support to participate in the interview process, please let us know. We are happy to make reasonable accommodations to ensure everyone has an equal opportunity to showcase their abilities and experience.

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.