Employee Benefits Administrator

GB035 Mercer (UK) Limited; Bristol; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A leading consulting firm is seeking an Employee Benefits Administrator to join their Consulting Delivery team in Bristol or Chichester. This hybrid role involves delivering analytical support and assisting with client queries. The ideal candidate has at least 1 year of relevant experience, strong communication abilities, and proficiency in Microsoft applications. The company promotes professional development and offers a vibrant, inclusive work environment, ensuring an exciting career path.

Qualifications

• 1+ years’ experience in Group Risk or Healthcare.
• Ability to manage client queries effectively.
• Proven team player with excellent collaboration skills.

Responsibilities

• Deliver superior analytical and consulting support.
• Provide technical support and add value through projects.
• Gather and analyze data for client projects.

Skills

Analytical support

Technical support

Communication skills

Data analysis

Planning and organization

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Overview

Description: We are seeking a talented individual to join our Consulting Delivery team at Mercer Marsh Benefits. This role will be based in Chichester or Bristol. This is a hybrid role that requires working at least three days a week in the office. This part of our successful business is responsible for advising clients on all aspects of the insured benefits relating to Private Healthcare, Group Income Protection, Group Life Assurance and Critical Illness, and is a fantastic opportunity to continue your career with a world leading professional services company.

Employee Benefits Administrator.

Responsibilities

• As a core member of the team, deliver superior analytical and consulting support to consulting teams and clients in a timely manner in line with MMB’s target operating model.
• Provide technical support to clients and colleagues and add value to the business through project work and contribution to MMB business strategy.
• Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
• Partner with internal / external stakeholders to achieve the best service for client
• Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
• Champion continuous improvement within your team / location
• Develop and maintain appropriate technical and market knowledge
• Quality check work for junior colleagues
• Attend client meetings as required
• Act as a training and technical referral for colleagues

Qualifications

• 1+ years’ experience in either Group Risk (Group Income Protection, Group Life Assurance and Critical Illness) or a background in Healthcare
• A good understanding of Microsoft applications such as Excel, Word and Outlook
• Excellent written and oral communication skills
• Ability to work with numbers
• Excellent planning and organisation skills with the ability to work to deadlines
• Ability to work on own and as a team player, establishing good rapport with clients and colleagues

What makes you stand out

• Insurance related experience
• Industry recognised qualifications

Why join our team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

#hybrid

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective.

Mercer is committed to embracing a diverse, inclusive and flexible work environment. We are an equal opportunities employer and provide reasonable adjustments in accordance with applicable law to any candidate with a disability to participate fully in the recruitment process. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week.