Empathetic Receptionist - Part Time with EMISweb Skills

NHS; Hexham; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local medical practice in Hexham is seeking a friendly and conscientious part-time Receptionist to join their professional reception team. The ideal candidate will have excellent communication and IT skills, with a preferred working knowledge of clinical systems. Responsibilities include welcoming patients, handling enquiries, and processing prescription requests. Flexibility in hours is essential to cover absences from Monday to Friday, between 8 am and 6:30 pm. This permanent role offers a supportive work environment.

Qualifications

• GCSE English and mathematics or equivalent is essential.
• IT qualification or relevant experience required.
• Previous experience of dealing with the general public is needed.

Responsibilities

• Welcome and direct patients.
• Deal with patient enquiries face to face and on the telephone.
• Deal with requests for repeat prescriptions and medication requests under supervision.

Skills

Good communication skills

Ability to work under pressure

Keyboard skills

Team player

Pleasant demeanor

Adaptability

Education

GCSE English and mathematics or equivalent

IT qualification or relevant experience

Job description

A local medical practice in Hexham is seeking a friendly and conscientious part-time Receptionist to join their professional reception team. The ideal candidate will have excellent communication and IT skills, with a preferred working knowledge of clinical systems. Responsibilities include welcoming patients, handling enquiries, and processing prescription requests. Flexibility in hours is essential to cover absences from Monday to Friday, between 8 am and 6:30 pm. This permanent role offers a supportive work environment.