Emergency Department Night Receptionist

Salisbury NHS Foundation Trust; Salisbury; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading healthcare organization is seeking a night receptionist to provide clerical support within the Emergency Department. The role involves registering patients, ensuring accurate admissions, and managing patient discharges. Ideal candidates should have experience in a medical environment and possess strong communication skills. With competitive pay and a generous holiday scheme, this position offers a rewarding opportunity in Salisbury, known for its beautiful surroundings and ease of access to major cities.

Benefits

Minimum of 35 days paid holiday

Generous pension scheme

NHS discounts

On-site leisure centre

Qualifications

• Experience in a medical environment is required.
• Must be aware of confidentiality, tact, and patience.
• Customer service experience is preferred.

Responsibilities

• Register and book all patients, ensuring accuracy.
• Responsible for admissions, transfers, and discharges.
• Create emergency registrations and referrals as needed.

Skills

Team Player

Communication

Prioritizing and Flexibility

Job description

The Emergency department is looking for a night receptionist to offer clerical support within the Emergency Department reception area to ensure smooth operation of its service. The shift time is overnight which is 22:00-08:00 and this includes all public holidays.

The Emergency Department (ED) currently has over 44,000 new attendances each year. The department consists of reception area, triage, Majors area, Minors area, Pediatric cubicles, 3 bay Resuscitation room and a Clinical Decision Unit under the ED Management Team.

Main duties of the job

To register/book in all patients both as walk-in and emergency admissions by ambulance ensuring that all details are correct and double registration is avoided

To take responsibility for the admissions, transfers and discharges (ATD) on the hospital Patient Administration System (Lorenzo) for all patients admitted to SSEU

Create emergency registrations and referrals for wards within the hospital when the admissions team is unavailable

Please see attached Job description and person specification for full details of roles and responsibilities.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visitingwww.experiencesalisbury.co.uk

Job responsibilities

Please see attached Job description and person specification for full details of roles and responsibilities.

Person Specification

Skills

• Team Player
• Communication
• Prioritizing and Flexibility

Knowledge

• Office procedure
• Accuracy

Experience

• Medical environment
• Aware of confidentially tact and patience
• Customer Service Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,937 to £26,598 a yearper annum pro rata if part time