Elite Wellness Membership Consultant

Virgin Active; Salford; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading fitness organization seeks a Sales Membership Consultant in Salford to enhance member experiences and meet sales targets. The role involves direct member interaction, supporting club operations, and providing guidance on services and offerings. Ideal candidates will possess strong interpersonal skills and prior experience in customer-centric roles is a plus. The position offers numerous perks, including complimentary memberships and discounts. Join a dynamic team committed to wellness and customer satisfaction.

Benefits

30 days annual leave

3% pension contributions

Complimentary membership for you and a buddy

Discounts on Virgin Active services

Access to Virgin Family discounts

20% off food and drink at KAUAI

Access to Salary Finance for financial support

BUPA employer assistance programme

Complimentary corporate letting services

Discounts on online retailers

Discounts on Academy courses

Qualifications

• Previous experience in a customer-centric, target-driven role is desirable but not essential.
• Strong interpersonal skills to be approachable.
• Good communication skills.

Responsibilities

• Acting as the point of contact for members and addressing inquiries.
• Creating a warm atmosphere and providing support.
• Striving for excellence in sales and retention.
• Meeting activity targets for net growth.
• Tailoring membership offerings based on individual needs.
• Providing advice on exercise activities and products.
• Supporting smooth club operations and exceptional customer service.
• Taking on Duty Shift responsibilities as needed.

Skills

Interpersonal skills

Communication skills

Customer service

Job description

A leading fitness organization seeks a Sales Membership Consultant in Salford to enhance member experiences and meet sales targets. The role involves direct member interaction, supporting club operations, and providing guidance on services and offerings. Ideal candidates will possess strong interpersonal skills and prior experience in customer-centric roles is a plus. The position offers numerous perks, including complimentary memberships and discounts. Join a dynamic team committed to wellness and customer satisfaction.