Elite Transient Dual Fuel Commercial Metering Engineer (including Warrant Officer) - Exeter

Yu Smart; Exeter; On-site; GBP 45,000; Full time

Job summary

A leading utility services company is seeking talented engineers in Exeter, UK. The role emphasizes dual fuel metering with comprehensive training, ongoing mentoring, and a customer-centric approach. Candidates should have relevant qualifications and experience and be willing to undertake debt resolution visits. Excellent benefits and a supportive environment are provided.

Benefits

24 days annual leave + bank holidays

Industry leading bonus scheme

Overtime opportunities

Enhanced paternity, maternity and adoption policies

Learning and development opportunities

Qualifications

• Experience with dual fuel metering.
• Comfortable undertaking debt and Warrant visits.
• Proven customer service skills.

Responsibilities

• Install, exchange, commission, and maintain metering systems.
• Conduct friendly Debt Resolution Visits.
• Ensure compliance with health and safety regulations.

Skills

Smart Metering (Dual Fuel) Experience

Industry Qualifications: CMA1/CCN1 + MET1

Customer service

Education

Certificate in Power (Logic or equivalent)

Tools

Three Phase

Medium Pressure

Job description

Department: YUS - FT13 - General Engineers

Location: Exeter

Compensation: £44,805 / year

Description

TECHNICAL UPSKILLING, FULL DEBT TRAINING AND ONGOING MENTORING SUPPORT PROVIDED

Basic Salary: £44,805

Hours: Working away - Open to discuss levels of Transient work 1,2 & 3. (1 week out of 4, 2 weeks out of 4, 3 weeks out of 4)

Location: Exeter - EX Postcodes Only

Overview

We’re looking for talented and ambitious engineers to join our rapidly growing business. We have a unique and exciting opportunity for passionate and motivated individuals to join our journey to grow our field gas and electric metering capability.

This is not just any dual fuel metering opportunity – we are reinventing the role and the opportunities and reward that come with it! If you’re an engineer who is also effective at building relationships with customers, your destiny could lie with us.

We want engineers capable of delivering a variety of positive outcomes to our customers and business, focused on quality with safety paramount. This role is working predominately in the commercial sector. Upon joining us you will be upskilled to:

• Three phase
• Medium pressure
• Helping our customers avoid or recover from debt situations (We conduct friendly customer collaborative field visits to resolve customer debt issues to try and minimize Warrant work).
• Alternating between attending Warrants as the engineer and acting as the Warrant Officer (never solo)

We also have opportunities to upskill to:

• Half Hourly / CT Metering
• Gas U16 – U40
• Technical Lead
• Quality Assessor
• Regional Field Manager

Key Responsibilities

What We Need from Yü

• A ‘can-do’ attitude, someone not afraid to participate in a variety of field metering activities focused on positive customer outcomes
• Responsible for the safe installation, exchange, commission, removal and ongoing maintenance of metering systems and associated equipment and communication systems
• Undertake friendly Debt Resolution Visits with the aim to fit a Smart Meter and collect outstanding debt (dedicated back-office support team to support you).
• Undertaking Warrant Officer visits to resolve debt (dedicated back-office support team to support)

About Yü

• You’re a qualified electric and gas Dual Fuel Engineer looking for something fresh and different.
• You’re comfortable undertaking debt and Warrant visits.
• You like being rewarded for positive, successful customer outcomes.
• You like a variety of work that makes the most of your skills.
• You think outside the box, not confined by the way things are done today.
• You want a stable and productive career.
• You contribute to solutions and are a team player.
• Ethical, quality and safety and customer centric attitude.
• Friendly and willing to join a like-minded team to create a culture of business and personal development.
• Offer excellent customer service and always have a friendly, approachable manner.
• Being a team player who is willing to go the extra mile for their colleagues and business.
• A clear understanding of metering regulation and a focus on always remaining compliant.
• Ensure all health and safety regulations and company targets are achieved.
• Accountability for stock and the safe ownership of company vehicles and property.
• Willing to continuously develop technical skills ensuring good safety standards and productivity.

Skills, Knowledge and Expertise

Essential Qualifications / Experience:

• Smart Metering (Dual Fuel) Experience
• Industry Qualifications: CMA1/CCN1 + MET1 (or equivalent)
• Certificate in Power (Logic or equivalent)

Desirable:

• MET4 – Small commercial gas metering
• Current Transformer (CT)
• Three Phase
• REGT1-Medium Pressure

Additional Requirements

• UK Driving Licence
• Pass a colour blindness test
• Pass a DBS check

Benefits

We have a wide range of benefits for our employees including:

• 24 days’ annual leave + bank holidays
• Industry leading bonus scheme
• Overtime opportunities
• Quality bonus
• Holiday buy – up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• Death in service and critical illness cover
• Plus, many more

If you need any reasonable adjustments to help you apply for a role, please let us know and we will see what we can do.
YUIndeed