Elite CSM – American Football (Hybrid)

Hudl; Lincoln; On-site; GBP 31,000 - 53,000; Full time

Job summary

A leading sports analytics company seeks a Customer Success Manager in Lincoln, UK. This role involves driving customer engagement, renewal commitments, and product expertise. The ideal candidate will have extensive sales experience and a strong understanding of SaaS models. The responsibilities include coordinating with clients, managing renewals, and executing training sessions. A degree is preferred, and familiarity with the company's products is vital. Flexible work conditions and competitive compensation are offered.

Benefits

Flexible vacation time

Health insurance coverage

401(k) contribution match

Qualifications

• Three or more years of proven sales experience.
• Prior experience with pipeline management.
• General understanding of SaaS renewal processes.

Responsibilities

• Drive engagement and renewals with customers.
• Become an expert in Hudl's product suite.
• Coordinate online training and account setup.

Skills

Sales experience

Market knowledge

SaaS renewal understanding

Solution-oriented

High-volume handling

Expertise in Hudl products

Education

Degree preferred

Job description

A leading sports analytics company seeks a Customer Success Manager in Lincoln, UK. This role involves driving customer engagement, renewal commitments, and product expertise. The ideal candidate will have extensive sales experience and a strong understanding of SaaS models. The responsibilities include coordinating with clients, managing renewals, and executing training sessions. A degree is preferred, and familiarity with the company's products is vital. Flexible work conditions and competitive compensation are offered.