Elite Casino Floor Manager: Lead Guest Experience

The Rank Group; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent casino operator in Manchester seeks a Casino Manager to oversee all gaming activities at the Grosvenor Casino. You will ensure operations run smoothly and create a welcoming environment for guests. The ideal candidate will have substantial UK casino management experience, possess a valid Personal Management Licence, and have a strong customer-focused approach. You will play a vital role in delivering exceptional experiences that exceed customer expectations. Flexibility for night and weekend shifts is required.

Benefits

Competitive salary

Rewards package

Induction support

Career development opportunities

Inclusive culture

Team-oriented environment

Qualifications

• 5+ years of casino management experience in the UK.
• Holds a valid Personal Management Licence (PML).
• Ability to deliver a safe and engaging environment for players.

Responsibilities

• Coordinate gaming activities ensuring smooth operations.
• Establish a professional and engaging environment for guests.
• Maximise performance across the gaming floor.

Skills

Casino Expertise

Licensed Leader

Customer-First Mindset

Operational Excellence

Strong Communicator

Change Champion

Safer Gambling Advocate

Inclusive Leadership

Job description

A prominent casino operator in Manchester seeks a Casino Manager to oversee all gaming activities at the Grosvenor Casino. You will ensure operations run smoothly and create a welcoming environment for guests. The ideal candidate will have substantial UK casino management experience, possess a valid Personal Management Licence, and have a strong customer-focused approach. You will play a vital role in delivering exceptional experiences that exceed customer expectations. Flexibility for night and weekend shifts is required.