Electronic Security Systems Field Service Engineer

Network Plus; Bickington; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading security solutions company in the UK is seeking an Electronic Security Systems Field Service Engineer to manage a key maintenance contract in the South West. The ideal candidate will have a strong background in Access Control and CCTV systems, possess excellent communication skills, and hold necessary certifications. This rewarding role involves ensuring system functionality and delivering exceptional customer service across various sites. Competitive salary and benefits package offered.

Benefits

Competitive salary

Full benefits package

Qualifications

• Experience in Access Control and CCTV system engineering.
• Strong understanding of IP networking, PoE, VLANs, and system integration.
• Excellent communication, administrative, and interpersonal skills.

Responsibilities

• Service and maintain Intruder, Access Control & CCTV systems.
• Provide remote and on-site technical support and diagnostics.
• Plan and execute remedial works for system functionality.

Skills

Communication skills

Technical troubleshooting

Customer service

Education

CSCS / SSSTS

Full UK Driving Licence

Tools

Gallagher

CCTV systems

Networking equipment

Job description

Description

One of the UK’s Leading perimeter and electronic security installation and maintenance contractors is looking to recruit an Electronic Security Systems Field Service Engineer to lead the delivery of a key maintenance contract in the South West region. This is an exciting opportunity for the right candidate to undertake a crucial role within our fast-growing & progressive business. This is a rewarding role suited to an energised and motivated individual with an excellent technical pedigree and exceptional customer service skills. The contract encompasses sites in Devon, Cornwall, Dorset and Somerset, with a minimal number of sites in South Wales. Our expectation is that the candidate will live on patch, with paid travel between sites as required, and overnight stays as necessary.

Key Responsibilities

• Service & Maintain Intruder, Access Control & CCTV systems, as well as PIDS & Audio Systems using industry-leading platforms (e.g: Gallagher, Axis).
• Provide remote and on-site technical support, troubleshooting, and diagnostics for installed systems.
• Plan and execute remedial works required to ensure system functionality and minimise potential failures and unplanned downtime
• Collaborate with project managers, consultants, and clients to ensure efficient and effective operations
• Provide detailed reports regarding completed works to ensure the client is informed and aware of project progress
• Ensure compliance with relevant regulations, standards, and cybersecurity best practices.
• Stay current with emerging technologies and industry trends in physical security and video surveillance.

Experience and Qualifications

• Experience in Access Control and CCTV system engineering.
• Certifications in relevant platforms (e.g: Gallagher) are highly desirable.
• Strong understanding of IP networking, PoE, VLANs, and system integration.
• Familiarity with structured cabling, power systems, and control panels.
• Excellent communication, administrative, and interpersonal skills, and the ability to work independently.
• Experience with biometric access systems, intercoms, and alarm integration.
• Knowledge of cybersecurity principles related to physical security systems.
• Experience working in regulated environments (e.g., utilities, airports, data centres, government facilities).
• CSCS / SSSTS
• Ful UK Driving Licence (Max 6 Points)

Health & Safety and Environmental

• Ensure all works are carried out safely, in line with RAMS, briefings and permits
• Ensure employees work in a safe and tidy manner and wear personal protective equipment.
• Good understanding of First Aid principles, and emergency processes.
• Follow company and site accidents/incidents and near miss processes and comply with all environmental controls and management.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Littlewood

At Littlewood Group we are a leading force in the UK's security, fencing, and barrier industry, recognised for designing, building, and installing some of the largest and most intricate projects across the country. From initial design and consultation to the final installation, we offer tailored services including planning, engineering, bespoke designs, and ongoing support. Our team works hand-in-hand with clients to ensure the highest standards of safety, reliability, and operational efficiency throughout the entire process.

Whether in the field or behind the scenes, our team plays a key role in executing complex security projects that protect people and property. We pride ourselves on fostering a dynamic and collaborative work environment where professional development, teamwork, and job satisfaction are paramount. If you\'re looking for a rewarding career with real impact, Littlewood is the place for you.