Elective Scheduling & Administration Manager

Harrogate and District NHS Foundation Trust; Harrogate; On-site; GBP 31,000 - 38,000; Full time

Job summary

A regional healthcare trust in Harrogate is seeking an Elective Scheduling & Administration Manager to enhance patient care delivery through effective team management and process oversight. This pivotal role supports planned secondary care, ensuring timely service for patients. The ideal candidate will possess leadership and communication skills, be detail-oriented, and have experience in NHS or public sector environments. A supportive workplace culture with employee benefits is offered, alongside a competitive salary.

Benefits

Employee Assistance Programme

Counselling service

Fast-track Physiotherapy service

Qualifications

• Level 2 qualifications in Maths and English, or equivalent.
• Qualification in leadership/management.
• Experience of leading a team within a NHS or public sector organisation.

Responsibilities

• Support frontline delivery of planned secondary care.
• Line management of designated administrative teams.
• Ensure timely diagnosis, treatment, and follow-up for patients.

Skills

Leadership skills

Communication

Team management

Attention to detail

Knowledge of wait list management

Understanding of NHS expectations

Education

Level 2 qualifications in Maths and English

Qualification in leadership/management

Tools

eRostering systems

Job description

Go back Harrogate and District NHS Foundation Trust

Elective Scheduling & Administration Manager

The closing date is 16 February 2026

We are excited to offer the opportunity for a new Elective Scheduling & Admin Manager to join the Long Term, Urgent, Cancer and Community Directorate at Harrogate and District NHS Foundation Trust (HDFT).

This role will supportfrontline delivery of planned secondary care to patients, by providing high-quality oversight of teams & processes related to bookings, rostering and administration.

Main duties of the job

We\'re looking for an organised, proactive individual with strong leadership and communication skills, along with a keen eye for detail and line management experience. Join us and play a vital role in supporting direct patient care.

As part of the role, you will also be responsible for the line management of designated administrative teams, supporting staff development and maintaining high standards of performance, thereby ensuring patients receive timely diagnosis, treatment and follow-up.

About us

Harrogate and District NHS Foundation Trust (HDFT) cares for the population in Harrogate and the local area, as well as across North Yorkshire, Leeds and parts of the North East.

At HDFT we provide outstanding care to both our patients and our staff and we value Kindness, Integrity, Teamwork and Equality. If you\'re looking for an interesting and rewarding career in the NHS, where you can make a real difference to patients\' lives, HDFT could be the place for you!

We offer colleagues:

• A supportive culture so colleagues can bring their whole selves to work.
• Staff Recognition - as well as regular appraisals, we recognise achievements with our Making a Difference & Team of the Month Awards, along with annual Colleague Recognition Awards.
• Employee Support and wellbeing - we offer a wide range of staff benefits including an Employee Assistance Programme, counselling service and a fast-track Physiotherapy service.

Please note:

• Due to high levels of interest, posts may close early if we reach a sufficient number of applications
• Visa sponsorship is only available for certain roles. Please ensure the role you are interested in meets the criteria for a visa before submitting your application.
• Please also be aware that the Trust does not offer relocation packages for Agenda for Change roles.

Job responsibilities

The successful candidate\'s portfolio willfocus on the safe delivery of Endoscopy and Gastroenterology services, so experience in the above would be beneficial. Portfolios may be subject to change in future. Please see the attached Job Description and Person Specification for more information about the role. If you have any questions, please contact us to discuss.

Person Specification

Qualifications

• Level 2 qualifications in Maths and English, or equivalent
• Qualification in leadership/management

Experience and Knowledge

• Knowledge of wait list management and best practice around patient access
• Understanding of NHS expectations, including elective & cancer related performance metrics
• Ability to interpret, evaluate and translate information from a variety of sources and systems, with experience in identifying anomalies / trends and acting on these.
• Experience equivalent to degree-level education in managing a team/service
• Experience of leading a team within a NHS or public sector organisation
• Experience and knowledge of leading audits including planning, data extraction, reporting and presentation
• Experience of coordinating eRosters for Medical and Non-Medical staff
• Knowledge of Quality Improvement methodology
• Knowledge of eRostering systems and processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Harrogate and District NHS Foundation Trust

£31,049 to £37,796 a yearper annum (pro rata)