Education, Training and Employability Officer

Palace For Life; Greater London; Hybrid; GBP 29,000; Full time

Job summary

A community-focused organization in Greater London is seeking an enthusiastic ETE Officer to mentor young people aged 16-24. This role involves providing 1:1 support, conducting assessments, and preparing CVs and job applications. The successful candidate will have experience with NEET youth and a passion for supporting young people facing barriers. The position offers flexible working and a competitive salary with benefits.

Benefits

Flexible & remote working

Healthcare plan

26 days annual leave

Personal development plan

Training opportunities

Qualifications

• Passion for transforming lives of young people facing barriers.
• Experience managing a caseload of 'NEET' young people.
• Good understanding of barriers to employment.

Responsibilities

• Hold a caseload providing mentoring to young people aged 16-24.
• Carry out diagnostic assessments to identify strengths and barriers.
• Support with CV writing and job applications.
• Deliver workplace readiness sessions.
• Liaise with employers for work experience opportunities.

Skills

1:1 youth support

Excellent facilitation skills

Understanding of mental health issues

Relationship building

Education

Relevant qualification at Level 2 or above

Job description

Salary: £28,860 per year

Hours: 37.5 per week

Contract: 1 year fixed‑term (with possibility of extension)

Closing date: 4th February 2026

Interview date: w/c 16th February 2026

Job Summary

We are looking for an enthusiastic ETE Officer to deliver an inclusive, youth-focused employment hub supporting young people aged 16-24 across Croydon, Lambeth and Bromley bandas. You will provide 1:1 mentoring, employability support and practical guidance to young people facing barriers to work, including those experiencing poor widest mental health, housing instability, or other complex needs. Working closely with DWP Work Coaches, employers and local providers, you will support young people with moving towards employment, training or meaningful progression.

What We Offer

• Flexible & remote working;

• Competitive salary and benefits package (including healthcare plan, discounts and match tickets);

• 26 days annual leave (in addition to public holidays);

• A personal development plan and training opportunities;

• The opportunity to use the power of sport to make a difference in the lives of young people in South London.

Job Description

As ETE Officer you will:

• Hold a caseload of young people aged 16-24, providing weekly face-to-face mentoring and flexible drop-in support;

• Carry out initial 1:1 diagnostic assessments to identify strengths, goals, barriers and wider support needs, co-designing personalised action plans with young people focused on ETE and personal development;

• Support young people with CV writing, job applications and interview preparation;

• Deliver workplace readiness and life skills sessions;

• Work collaboratively with DWP staff co-located in the hub to ensure coordinated, person-centred support;

• Liaise with employers and partners to access work experience, volunteering and training opportunities;

• Support delivery of workshops, group sessions and holiday activities where required.

Person Specification

As successful candidate you will have:

• A passion for transforming the lives of young people, particularly those facing barriers such as unemployment, low confidence or complex life circumstances;

• Experience in managing a caseload of 'NEET' young people and delivering 1:1 youth support;

• Ideally a relevant qualification at Level 2 or above, e.g. Youth Work, IAG, mentoring or another related field;

• Excellent facilitation skills, with the ability to build trusted relationships with young people and partner organisations;

• A good understanding of issues affecting young people, including mental health, housing insecurity and other barriers to employment.

Safeguarding

We are committed to ensuring the welfare and protection of all children, young people and adults at risk who take part in our activities, and all staff are expected to share this commitment. All successful candidates will go through safer recruitment checks before commencing employment.

Equalities

We endorse the principle of equality and strive to ensure that all our staff and participants have a genuine and equal opportunity to participate to the full extent of their own ambitions and abilities, and can be assured of an environment in which their rights, dignity and worth are respected.

We want our staff to reflect the diversity of our local community, and we welcome applications from individuals of all age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion of belief and marriage and civil partnership.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

If you require any reasonable adjustments to be made to support your application, Silver please just let us know.