Education Tech Implementation Specialist

Civica; Bristol; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading software solutions company in the UK is seeking an experienced Implementation Consultant/Field Service Engineer. This role involves leading software implementations, acting as a trusted advisor to clients, and delivering expert training. Ideal candidates will possess strong client communication skills, analytical problem-solving abilities, and a commitment to customer success. A full UK driving licence is required. Join us to make a meaningful impact in public services.

Benefits

25 Days Annual Leave + bank holidays

Up to 3 extra days off for volunteering

Pension Contributions - 5% employer match

Private Medical Insurance

Dental Insurance

Electric Vehicle (EV) Scheme

Qualifications

• Proven experience in software implementations from configuration to support.
• Strong client-facing communication skills to manage expectations.
• Ability to drive and travel with a full UK driving licence.

Responsibilities

• Lead software implementations ensuring smooth deployments.
• Act as a trusted advisor tailoring solutions to client needs.
• Deliver training and consultancy to empower users.

Skills

Client-facing communication skills

Analytical problem-solving

Collaborative mindset

Organised and delivery-focused

Adaptability and curiosity

Commitment to customer success

Technical literacy

Job description

A leading software solutions company in the UK is seeking an experienced Implementation Consultant/Field Service Engineer. This role involves leading software implementations, acting as a trusted advisor to clients, and delivering expert training. Ideal candidates will possess strong client communication skills, analytical problem-solving abilities, and a commitment to customer success. A full UK driving licence is required. Join us to make a meaningful impact in public services.