Ecommerce Merchandiser - Japanese Speaking

VIVIENNE WESTWOOD; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading British fashion brand is seeking a full-time Ecommerce Merchandiser for a 12-month role in their London office. This position involves enhancing the user experience of their e-commerce platform, supporting back-end development, and analyzing market trends to drive sales. Candidates should possess extensive merchandising experience and proficiency in relevant technologies, along with fluency in Japanese and strong data analysis skills. Join a brand committed to sustainability and creativity.

Benefits

Staff discounts

Training opportunities

Health & Wellbeing support, including private medical insurance

Perkbox membership

Cycle to work scheme

Generous annual leave

Pension scheme

Opportunities for skill development

Qualifications

• Minimum 5 years of merchandising experience.
• Proficiency with Salesforce Commerce Cloud (SFCC).
• Advanced Microsoft Excel skills for data management and reporting.

Responsibilities

• Oversee curation and maintenance of product listings for Japan market.
• Manage online calendar for seasonal launches and promotions.
• Analyze market trends to inform merchandising strategies.

Skills

Merchandising

Data Analysis

Proficiency in HTML

Proficiency in CSS

Proficiency in XML

Advanced Excel

Fluency in Japanese

Fluency in Chinese

Fluency in English

UI/UX Principles

Tools

Salesforce Commerce Cloud

Job description

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you.

ABOUT THE ROLE

We are excited to offer a full-time Ecommerce Merchandiser position for 12 months, based in our Merton office. The role involves maintaining the e-commerce platform, including front-end user interface and supporting back-end development to ensure a seamless shopping experience.

KEY RESPONSIBILITIES

• Oversee curation and maintenance of APAC - Japan locale product listings to enhance user experience and drive sales.
• Create, maintain, and deploy guidelines for Japan partners to follow for online catalogues and develop range plans aligned with seasonal campaigns and evergreen offerings.
• Support Japan website teams with troubleshooting and training to improve efficiency, adhering to best practices and compliance.
• Manage an online calendar for seasonal launches, promotions, collaborations, and sales, coordinating efforts with internal teams and Japan partners.
• Analyze market trends and consumer behavior to inform merchandising strategies.
• Collaborate with systems integration teams to support back-end development and website improvements.
• Understand key metrics, generate insights, and implement initiatives to improve performance and revenue for the APAC - Japan website.
• Report on performance metrics and online sales to support business decisions.
• Coordinate with internal commercial teams and third-party stakeholders for promotional campaigns.
• Stay updated on local online activities and developments affecting sales.
• Analyze stock levels and coordinate with inventory teams to ensure product availability.
• Enhance UI/UX to improve navigation, increase conversion rates, and optimize key online metrics.
• Perform any other duties as required to fulfill the role.

PROFILE & KEY SKILLS

• Minimum 5 years of merchandising experience.
• Proficiency with Salesforce Commerce Cloud (SFCC).
• Knowledge of web technologies including HTML, CSS, and XML.
• Experience with AP systems.
• Advanced Microsoft Excel skills for data management and reporting.
• Expertise in data analysis and interpretation.
• Familiarity with UI/UX principles to enhance user experience.
• Fluent in Japanese, Chinese, and English.

BENEFITS

• Staff discounts
• Training opportunities
• Health & Wellbeing support (including private medical insurance, EAP, gym discounts, financial planning services)
• Perkbox membership for perks and wellness resources
• Cycle to work scheme
• Generous annual leave
• Pension scheme
• Opportunities for skill development and career progression
• Work for a company committed to caring for its people and the environment

Vivienne Westwood is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics. For our privacy statement, please visit this link.