Ecommerce Manager - 10 month fixed term contract - London

The Bamford Collection; Greater London; On-site; GBP 50,000 - 55,000; Full time

Job summary

A luxury lifestyle brand in Greater London is seeking an Ecommerce Manager for a 10-month contract. You will oversee their eCommerce site, driving sales growth and ensuring a premium customer experience, aligning digital strategies with brand values. The ideal candidate has over 5 years of ecommerce management experience and a strong analytical mindset. This position offers competitive pay and benefits including discounts on products and private medical insurance.

Benefits

Discounts on products

Volunteering Days

Subsidised private medical insurance

Pension Scheme

Life Assurance

Mental Health Support

Qualifications

• 5+ years of ecommerce management with team leadership experience.
• Strong commercial and analytical mindset; results-driven.
• Deep knowledge of ecommerce best practices, platforms, and trends.

Responsibilities

• Drive revenue across UK and US sites through effective merchandising.
• Deliver against digital budgets and manage trade performance.
• Enhance site functionality and user experience.

Skills

Ecommerce management

Analytical mindset

Knowledge of ecommerce best practices

Project management

Team leadership

Tools

Magento

CMS tools

Job description

Ecommerce Manager – 10 month fixed‑term contract, London

Bamford Collection is a group of consciously‑mindful lifestyle brands committed to nourishing and nurturing people and planet. The group includes an organic farm and retailer, a considered clothing label, botanical skincare and bath collections, wellness destinations worldwide, and hospitality experiences that celebrate the healing power of escapism. We champion a slow, sustainable way of living and encourage our customers to make greener choices for the planet and for themselves.

About the Role

We’re seeking an experienced Ecommerce Manager to join the Bamford Collection on a 10‑month fixed‑term contract. Reporting to the Group Director of Digital & E‑commerce and managing two direct reports, this role supports our five‑year growth plan where digital is a key driver. You’ll oversee the Bamford eCommerce site, focusing on sales growth, profitability, and premium customer experience, ensuring the digital presence reflects the brand’s values of quality and luxury across all touchpoints. The role will be based at our London office in South Kensington. We offer 40 hours per week, 5 days in the office, and a salary of £50,000 – £55,000 per annum.

Responsibilities

• Online Sales & Growth – Drive revenue across UK and US sites through effective merchandising, pricing, promotions, and cross‑selling. Monitor KPIs and optimise site performance in collaboration with the SEO Manager.
• Planning & Budgeting – Deliver against digital budgets, manage trade performance, and balance revenue growth with profitability through cost and margin control.
• User Experience – Enhance site functionality, navigation, product detail pages (PDPs), checkout, and mobile experience; collaborate with marketing, paid media, and CRM teams for a consistent, high‑quality digital journey.
• Ecommerce Operations – Partner with internal teams to optimise warehousing, stock, delivery, and returns, maintaining operational efficiency and customer satisfaction.
• Platform Management – Lead the relationship with our external web agency, ensuring timely updates, maintenance, and continuous site improvements.
• Spa & Members’ Club Sites – Maintain up‑to‑date, on‑brand content and seamless online booking journeys, reflecting our premium positioning.
• Analytics & Reporting – Track and analyse ecommerce performance, generate insights and reports, and benchmark against competitors to guide strategy.
• Team Leadership – Support and guide the ecommerce team, maintaining strong communication, KPI alignment, and collaboration across departments.
• Market Awareness – Stay current on ecommerce trends, competitor activity, and new technologies to drive innovation.

Skills You Will Bring

• 5+ years of ecommerce management with team leadership experience.
• Strong commercial and analytical mindset; results‑driven.
• Deep knowledge of ecommerce best practices, platforms, and trends.
• Proficient in ecommerce systems, analytics, and CMS tools (Magento a plus).
• Excellent project management and organisational skills.
• Collaborative, solutions‑focused, and passionate about digital growth.

Perks and Benefits

• Discounts – Enjoy discounts on products, treatments, and dining experiences from day one.
• Volunteering Days – One paid day per year to volunteer with a charity of your choice.
• Private Medical – Subsidised private medical insurance through Bupa.
• Pension Scheme – Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance – Up to a year of your annual salary in cover.
• Mental Health Support – 24‑hour support through the Employee Assistance Programme, available seven days a week.