Ecommerce Manager

Yolk Recruitment; Caerphilly; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A fast-growing business in Caerphilly is seeking an experienced Ecommerce Manager to oversee online sales channels and enhance growth. In this role, you will drive online revenue, optimize customer experiences, manage daily operations, and work closely with various internal teams. The ideal candidate will have proven ecommerce management experience and strong analytical skills. Offering a collaborative team environment along with benefits like hybrid working and staff discounts.

Benefits

Hybrid working

Staff discounts

Pension

Qualifications

• Proven experience in ecommerce management.
• Strong understanding of online customer behaviour.
• Excellent analytical skills with analytics tools.

Responsibilities

• Develop and execute the ecommerce strategy.
• Manage the online store operations.
• Optimize conversion rates and customer lifetime value.

Skills

Ecommerce management

Online customer behaviour analysis

Digital marketing channels

Analytics tools proficiency

CRO and UX optimisation

Project management

Communication skills

Tools

Shopify

Magento

WooCommerce

GA4

Data Studio

Job description

My Cardiff client is a fast-growing business dedicated to delivering exceptional products and outstanding customer experiences. As they continue to expand their digital presence, they are looking for an experienced Ecommerce Manager to take ownership of online sales channels and accelerate growth.

The Role

As the Ecommerce Manager, you will be responsible for driving online revenue, optimising the customer journey, and managing daily ecommerce operations. You'll work closely with Marketing, Product, and Operations teams to ensure their digital strategy supports big-picture business goals.

Key Responsibilities:

• Develop and execute the ecommerce strategy across all digital platforms
• Manage the day-to-day operation of the online store, ensuring exceptional site performance and usability
• Own the product catalogue, promotions, and merchandising strategy
• Optimise conversion rates, AOV, and customer lifetime value
• Analyse data and performance metrics to make informed decisions and identify growth opportunitiesCoordinate with internal teams on stock levels, logistics, and customer service alignment
• Lead A/B testing, CRO initiatives, and UX improvements
• Monitor industry trends and competitor activity
• Manage relationships with external agencies, developers, and digital partners

About You

They are looking for a commercially minded digital expert who knows how to turn insight into action and strategy into results.

You will have:

• Proven experience in ecommerce management (Shopify, Magento, WooCommerce or similar)
• Strong understanding of online customer behaviour and digital marketing channels
• Excellent analytical skills and proficiency with analytics tools (e.g., GA4, Data Studio)
• Experience with CRO, UX optimisation, and onsite merchandising
• Strong project management skills with the ability to multitask in a fast-paced environment
• A data-driven mindset and passion for continuous improvement
• Excellent communication and stakeholder management skills

What We Offer

• Opportunity to shape the digital growth of a thriving brand
• A supportive, collaborative team environment
• Additional perks: hybrid working, staff discounts, Pension etc