Ecommerce Coordinator

Disney; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading entertainment company based in Westminster is seeking a professional for e-commerce production scheduling. This role entails managing content and campaign schedules, ensuring website accuracy, and coordinating product launches. The ideal candidate will possess experience in a similar role within an e-commerce environment, excellent communication skills, and attention to detail. The position requires 4 days in office and flexibility for remote work and occasional travel.

Qualifications

• Demonstrable experience within a similar role in an e-commerce retail environment.
• Understanding of e-commerce trading and best practices.
• Content management experience using Demandware or Salesforce.

Responsibilities

• Implement production schedules including content and campaigns.
• Ensure site content accuracy and live status.
• Coordinate assets for product launches and ensure deadlines are met.

Skills

E-commerce retail experience

User experience understanding

Effective communication

Attention to detail

Planning and prioritization skills

Tools

MS Office

Excel

JIRA

Salesforce

Adobe software

Job description

Implement the day-to-day production schedules, including content and campaign scheduling. Set-up and test site promotions. Act as first line support for the website and ensure that all site content and product information is accurate and live on schedule. This role will require you to be working 4 days a week in our office and 1 day from home.

What You Will Do

• Configure site modules, and schedule content, ensuring accuracy at every step
• Set up and test promotions and campaigns as directed by merchandising and marketing teams
• Ensure all site content, including SEO and Meta data is accurate
• Ensure product pages are optimised, reviewing product and category redirects
• Ensure search on website is reviewed, and null and popular searches are optimised
• Review navigation and make changes based on optimising in market
• Implement online merchandising strategies to maximise sales
• Ensure product launches and promotional activity is live at the correct time with all inclusions and exclusions correctly implemented as instructed by merchandising
• Ensure all content on the site is tagged correctly for analytics purposes
• Coordinate assets and product launch information to ensure launches are tested and hit set deadlines, Flexibility for occasional travel may be required
• Contribution to ad-hoc projects as the business requires
• Flexible hours may be required to meet business needs

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Qualifications

• Demonstrable experience within a similar role in an e-commerce retail environment
• Understanding of e-commerce trading and best practice
• Understanding of user experience, web usability and web analytics, advantageous
• Content management experience using either Demandware or Salesforce
• Excellent planning and prioritisation skills
• Articulate and effective communicator
• Computer literature with skills using MS Office and Excel, essential; proficiency using JIRA/Confluence/Salesforce Commerce Cloud/Adobe software, advantageous
• Excellent accuracy and attention to detail
• A commercial focus
• Cultural sensitivity