E-Commerce Trading Manager

The Oxford Health Company; England; On-site; GBP 45,000 - 65,000; Full time

Job summary

A health supplement manufacturer in the UK is seeking an E-commerce Trading Manager. This role involves driving online sales for Oxford Vitality across various e-commerce channels. Responsibilities include managing sales performance, optimizing the digital shopping experience, and implementing marketing strategies. The ideal candidate should have at least 3 years of experience in e-commerce management, strong analytical skills, and proficiency in digital marketing tools.

Benefits

Competitive salary

Healthcare benefits

Pension

Tailored development plans

Qualifications

• Minimum 3 years in an E-commerce Sales or Commercial Management role.
• Experience growing brands across global e-commerce markets.
• Advanced proficiency in Google Analytics and marketplace reporting.

Responsibilities

• Manage daily performance and deliver against online sales profit targets.
• Track and report on KPIs to identify opportunities.
• Develop and execute promotional and campaign strategies.

Skills

Digital Marketing

Google Analytics

Conversion Optimization

SEO

E-Commerce

Tools

Google Ads

Amazon (Seller / Vendor Central)

Shopify

Magento

Job description

Summary

The E-commerce Trading Manager will be responsible for driving online sales profitability and brand growth for Oxford Vitality across its primary e-commerce channels including the brand website, Amazon, eBay and international marketplaces.

This role is pivotal in shaping and delivering a best-in-class digital shopping experience, optimising conversion rates and traffic performance whilst ensuring brand consistency across all platforms. The ideal candidate will combine commercial acumen with creativity and analytical rigour to continually improve the customer journey and meet ambitious growth targets.

Who are we

Oxford Vitality is a UK-based health supplement brand committed to producing high-quality scientifically backed vitamins, minerals and nutraceuticals. Owned by The Oxford Health Company, it is manufactured in-house. Every product is formulated with precision and integrity to support wellness, longevity and performance.

The Oxford Health Company is an award‑winning contract manufacturing business specialising in the food supplement market. Since our incorporation in 2013 we’ve been recognised as one of the Times Top 100 Fastest‑Growing Companies in 2023 with an impressive 58% average annual growth over the past three years. Our commitment to excellence has earned us numerous industry‑specific accolades including recent 2024 wins at the Oxfordshire Business Awards in both the Large Business and Green Award categories.

We are a dynamic entrepreneurial team driven by a mission to become the UK’s leading Food Supplement Manufacturer both in turnover and service quality. Our success is built on offering expert service and the industry’s shortest lead times to new and medium‑size brands with high‑value propositions.

Our headquarters and manufacturing facility are located in Bicester with a second storage warehouse nearby. Since fitting out our state‑of‑the‑art clean rooms and manufacturing facility in 2019 we have continued to invest in our infrastructure to better serve our customers and enhance operational efficiency.

What will you do

Commercial & Trading Performance

• Sales & P&L Ownership: Manage daily performance and deliver against online sales profit and margin targets.
• Performance Monitoring: Track and report on KPIs (revenue, traffic, conversion rate, AOV, return rate and stock turn) to identify opportunities and risks.
• Forecasting & Budgeting: Contribute to demand planning, sales forecasting and budgeting across all digital channels.
• Promotional Strategy: Develop and execute a compelling promotion and campaign calendar aligned with stock, marketing and brand objectives.

Brand Marketplace and Website Management

• Merchandising & Taxonomy: Curate and optimise the product catalogue ensuring accurate content, strong brand presentation and effective cross‑selling / upselling.
• Search & Navigation: Enhance on‑site search, filtering and taxonomy to improve discoverability and the overall shopping experience.
• Brand Consistency: Ensure Oxford Vitality’s brand tone, imagery and messaging are consistent across all digital touchpoints.
• Stock Coordination: Partner with Operations/Warehouse and Purchasing to manage availability, product launches and clearances efficiently.

Performance Marketing & Optimisation

• Conversion Rate Optimisation: Lead A/B testing and on‑site experiments (pricing, content, UX) to improve conversion and AOV.
• SEO: Ensure site visibility, keyword performance and organic traffic growth.
• PPC & Paid Media: Support paid channel strategy (Google Ads, Amazon Advertising, Meta, etc.) ensuring ROI‑focused campaigns that complement organic growth.
• Data‑Driven Decision‑Making: Use analytics tools (Google Analytics, marketplace dashboards) to translate insights into action.
• Competitor & Market Monitoring: Track market trends, competitor pricing and promotional activity to maintain a commercial edge.

Cross‑Functional Collaboration

• Operations & Logistics: Work closely with Operations/Warehouse and customer service teams to ensure a seamless customer experience.
• Marketing & Creative: Align commercial activity with brand campaigns, new product launches and content planning.
• Leadership Reporting: Present performance insights, forecasts and recommendations to senior leadership.

What We’re Looking For

• Minimum 3 years in an E-commerce Sales, Brand or Commercial Management role, ideally within health, wellness, supplements or FMCG.
• Experience growing brands across global e-commerce markets.
• Advanced proficiency in Google Analytics, Excel/Sheets and marketplace reporting.
• Proven success managing Amazon (Seller / Vendor Central), eBay or other B2C marketplace accounts.
• Experience with major platforms (e.g. Shopify, Magento, WooCommerce).
• Hands‑on experience with A/B testing tools (e.g. VWO, Google Optimize) would be preferred.
• Familiarity with search optimisation (SEO) and paid acquisition strategy (PPC).
• Understanding of supplement and health product compliance and marketing guidelines.

Why Join Us

• Precision Workspace. Located in Oxfordshire you’ll be working in a cutting‑edge facility designed for excellence.
• Rewarding pay structure. You will receive a competitive salary, pension and healthcare benefits designed to reward and support you.
• Seamless onboarding experience. With expert guidance you’ll receive full support from day one ensuring a smooth and successful start.
• Grow professionally & personally. Tailored development plans to support your growth and career progression.

Key Skills

Digital Marketing, Marketing, Google Analytics, Growing Experience, Conversion Optimization, Google AdWords, Hybris, Magento, Account Management, SEO, E-Commerce, Analytics

Employment Type: Full Time

Experience: years

Vacancy: 1