E-commerce Senior Category Manager

zooplus SE; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading online pet product retailer is seeking a Senior Category Manager to enhance their product categories and drive growth. This maternity cover position offers a collaborative work environment, focusing on category strategy, pricing dynamics, and campaign management. Ideal candidates will have experience in FMCG or e-commerce, particularly in the pet sector, and possess strong analytical and communication skills. The role supports hybrid working, allowing flexibility and a strong emphasis on team collaboration.

Benefits

20% discount in our zooplus shop

Internal and external training

Team events

Wellbeing support

Subsidised transport or bike leasing

Qualifications

• Experience in the pet sector is preferred.
• Ability to influence stakeholders effectively.
• Results-oriented and proactive approach.

Responsibilities

• Develop and execute category strategies.
• Collaborate with central teams for strategy execution.
• Analyze KPIs to inform decision-making.
• Manage sales focusing on acquisition and retention.
• Monitor pricing dynamics and recommend adjustments.
• Execute campaign plans and monitor performance.

Skills

Relevant experience in FMCG and e-commerce

Strong proficiency in English

Analytical and data-driven mindset

Strong collaboration and communication skills

Knowledge of local customer needs

Job description

Senior Category Manager

We are looking for a Senior Category Manager to oversee our product categories in the online shop. The role focuses on driving topline growth and improving bottom‑line performance through category steering, campaign and promotion planning, pricing and onsite optimization.

Key Responsibilities:

• Contribute to the development of category strategies and translate them into actionable plans.
• Collaborate with central teams (vendor management, marketing, CRM, etc.) to ensure seamless execution of strategies.
• Analyze input and output KPIs at category, sub‑category and product level; derive insights to inform decision‑making and actions aligned with business goals.
• Actively manage and grow sales of our portfolio with a strong focus on own brands, driving acquisition, migration and retention initiatives.
• Monitor pricing dynamics of key products and bestsellers; recommend local price adjustments in alignment with the central pricing team.
• Develop and execute campaign and promotion plans in close collaboration with central teams, ensuring accurate setup including marketing support, banner creation and landing page setup.
• Monitor campaign performance, track cost versus budget and optimise promotional impact.
• Ensure optimal presentation of campaigns and products across the online store.
• Provide input on search optimisation, up‑selling, cross‑selling and product recommendation features.
• Work closely with shop operations on banner management, shelf arrangement and content optimisation.

Qualifications:

• Relevant experience in FMCG and e-commerce, ideally within the pet sector.
• Strong proficiency in English.
• Analytical and data‑driven mindset with strong commercial acumen.
• Broad understanding of core business functions and how they interconnect.
• Strong collaboration and communication skills with proven ability to influence stakeholders.
• Deep knowledge of local customer needs and market dynamics.
• Hands‑on, results‑oriented and proactive approach.

This role is a maternity cover position; therefore the contract duration will be 18 months.

Headquartered in Munich with offices across Madrid, Kraków, Wrocław, London and Vienna, we collaborate because we genuinely love working together – so you’ll be at the heart of an incredible multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working: spending 60 % of your time in the office and 40 % at home. There’s also an option to work for 20 days abroad in approved countries.

We offer development opportunities that help you shape your own career path, excellent training, wellbeing support, subsidised transport or bike leasing, a 20 % discount across all our products, and more. Find out more about the specific benefits at your local office in our blog posts.

At zooplus we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all team members.

Our benefits:

• 20 % discount in our zooplus shop
• Internal and external training
• Team events