E-commerce & Marketing Assistant

Dès Vu; Remote; GBP 28,000 - 30,000; Full time

Job summary

A fast-growing fashion brand is seeking an Ecom & Marketing Assistant to enhance their online presence. The ideal candidate has 1-2 years of Shopify experience and is passionate about fashion and internet culture. Responsibilities include site updates, organizing photoshoots, managing newsletters, and customer care. The position offers a salary between £28,000 and £30,000, along with benefits like 25 days holiday, a pension scheme, and a dynamic work environment.

Benefits

Salary £28,000–£30,000

25 days holiday + bank holidays

Des Vu Merch and Swag

3% matched pension scheme

Fast-growth environment with career development opportunities

Qualifications

• 1-2 years of experience working with Shopify is essential.
• Experience with DotDigital or Klaviyo is a bonus.
• Ability to manage multiple tasks and deadlines effectively.

Responsibilities

• Maintain and update Shopify site for optimal performance.
• Organize and schedule e-commerce photoshoots.
• Create and schedule newsletters.
• Support content creation and influencer collaborations.
• Manage customer inquiries and service.

Skills

Shopify experience

Proficient in Excel

Fashion knowledge

Cultural awareness

Social media savvy

Tools

DotDigital

Planoly

Adobe Suite

Job description

Des Vu is a bold, culturally plugged-in fashion brand built for people who like to be seen. We live at the intersection of streetwear, social trends and visual storytelling - and we’re growing fast. We’re looking for an Ecom & Marketing Assistant who gets fashion, gets internet culture, and loves making things perform better - sharper site, stronger content, higher conversions.

What You’ll Do

E-Commerce Operations

• Keep the Shopify site updated, merchandised and always fresh
• Build and update homepages, collection pages, and product uploads
• Ensure accuracy on product details, pricing, descriptions and imagery
• Continuously optimise the site to drive conversion rate improvements

Photoshoots

• Schedule and organise ecom shoot days (models, photographers, MUAs)
• Run shoot days and keep timelines tight
• Handle image selects and asset organisation
• Make sure files flow correctly and on time

Newsletters & CRM

• Build and schedule newsletters in DotDigital (at least twice weekly)
• Help improve templates, automations and retention flows
• Support traffic-driving and reactivation strategies

Content & Influencers

• Support the Content Creator on shoots and retouching
• Assist with social scheduling in Planoly
• Identify influencers and creators aligned with the Des Vu aesthetic
• Support gifting and collaborations

Reporting, Trading & Analysis

• Report weekly/monthly on traffic, CVR, funnel performance, bounce rate, and channel behaviour
• Spot opportunities and propose fixes or improvements
• Support merchandising decisions with insights
• Regular competitor checks and SWOT analysis

Customer Care

• Respond to customer enquiries across email/chat/portal
• Resolve issues around orders, returns, damages, stock and delivery
• Deliver fast, friendly, brand-aligned customer service

What We’re Looking For

• 1–2 years working with Shopify (non-negotiable)
• Confident with Excel, Adobe, and Planoly (or similar scheduling tool)
• Experience with DotDigital or Klaviyo is a bonus
• Super organised, good with deadlines and juggling multiple tasks
• Fashion-obsessed, social-native, and plugged into cultural trends
• Someone who gets female streetwear and wants to grow with a fast, disruptive brand

Benefits

• Salary £28,000–£30,000 depending on experience
• 25 days holiday + bank holidays
• 💛 Des Vu Merch and Swag
• 3% matched pension scheme
• Fast-growth environment with real career development
• Opportunity to shape the e-commerce and marketing output of a disruptive fashion brand