Dynamics 365 Developer

Gazelle Global; Metropolitan Borough of Solihull; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading technology provider in the UK is looking for a skilled professional to design and develop Microsoft Dynamics 365 and Power Platform solutions. The role involves collaborating in an Agile environment and utilizing extensive experience with Omnichannel & Copilot Studio, alongside development skills in C#, JavaScript, and SQL. Successful candidates will have excellent problem-solving abilities, strong communication skills, and must be eligible for SC Clearance.

Qualifications

• 5+ years of experience with Dynamics 365 CE and Power Platform.
• Strong experience with Omnichannel & Copilot Studio, IVR mandatory.
• Hands-on development experience using C#, JavaScript, HTML, and SQL.
• Strong knowledge of Dataverse architecture and governance.
• Experience with Azure DevOps in CI/CD environments.
• Exceptional communication and stakeholder collaboration skills.

Responsibilities

• Design and develop custom Dynamics 365 CE and Power Platform solutions.
• Configure and optimize Omnichannel & Copilot Studio.
• Integrate Dynamics 365 with external systems and Azure services.
• Manage Dataverse security and data modeling.
• Provide technical guidance to team members.

Skills

Dynamics 365 CE

Power Platform

C#

JavaScript

HTML

SQL

Omnichannel & Copilot Studio

DevOps & CI/CD

Agile/Scrum

Tools

Azure DevOps

XRM Toolbox

Azure Logic Apps

Azure Functions

Job description

Role Purpose

Design, develop, and support Microsoft Dynamics 365 (Customer Service, Sales, Marketing) and Power Platform solutions within an Agile, product-based environment. Translate business requirements into scalable technical solutions and support continuous improvement of platform capabilities.

Key Responsibilities

• Design and develop custom Dynamics 365 CE and Power Platform solutions
• Configure and optimize Omnichannel & Copilot Studio (chat, voice, digital channels, IVR)
• Build solutions using Power Apps (Canvas & Model-Driven), Power Automate, Power BI, Power Pages
• Implement workflows, custom actions, and JavaScript customizations
• Integrate Dynamics 365 with external systems and Azure services
• Manage Dataverse security, data modelling, and performance
• Support Agile ceremonies and contribute to DevOps-led delivery
• Provide technical guidance to team members
• Troubleshoot, support, and document solutions within an ITIL service environment

Essential Skills & Experience

• 5+ years experience with Dynamics 365 CE and Power Platform
• Strong experience with Omnichannel & Copilot Studio (IVR mandatory)
• Hands-on development using C# (.NET), JavaScript, HTML, SQL
• Strong knowledge of Dataverse architecture and governance
• Experience with Azure Logic Apps, Functions, Service Bus, Key Vault
• Strong DevOps & CI / CD experience using Azure DevOps
• Proficient with XRM Toolbox
• Experience working in Agile / Scrum teams
• Excellent communication and stakeholder collaboration skills
• Eligible for or able to obtain SC Clearance