Dynamic Team Leader — Fashion, Home & Beauty

Marks and Spencer; Bristol; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company is looking for a Team Manager in Fashion, Home & Beauty in Bristol. The successful candidate will drive performance through exceptional customer service, coach and develop a high-performance team, and manage departmental operations to meet sales and service targets. Candidates should demonstrate strong leadership skills, a solid understanding of retail operations, and the ability to make bold decisions. This role emphasizes agility and responsiveness in a fast-paced environment.

Qualifications

• Proven ability to lead and develop a team focused on customer service.
• Strong understanding of retail operations and KPI management.
• Experience using data to drive sales and operational performance.

Responsibilities

• Drive department performance by leading and inspiring the team.
• Ensure excellent customer service delivery on the shop floor.
• Manage team recruitment, training, and performance effectively.
• Support the store’s business transformation initiatives.

Skills

Leadership

Customer Service

Team Development

Commercial Awareness

Job description

A leading retail company is looking for a Team Manager in Fashion, Home & Beauty in Bristol. The successful candidate will drive performance through exceptional customer service, coach and develop a high-performance team, and manage departmental operations to meet sales and service targets. Candidates should demonstrate strong leadership skills, a solid understanding of retail operations, and the ability to make bold decisions. This role emphasizes agility and responsiveness in a fast-paced environment.