Dynamic Service & Scheduling Coordinator

Office Angels; England; On-site; GBP 25,000 - 31,000; Full time

Job summary

A growing service organization in Crawley is looking for a Service Support Coordinator to ensure exceptional customer service and efficient day-to-day operations. This full-time role includes responding to customer inquiries, scheduling services, and coordinating with engineers. Candidates should possess excellent communication skills and strong organizational abilities. A rewarding career with training opportunities and competitive bonuses is offered.

Benefits

Generous bonus

Access to training and development opportunities

Annual salary reviews

Qualifications

• Experience with CRM systems is desirable but not essential.

Responsibilities

• Respond to incoming customer calls and log details accurately.
• Schedule services and communicate regularly with customers.
• Assign tasks to engineers and coordinate their schedules.

Skills

Excellent customer service and communication skills

Ability to work in a fast-paced environment

Strong organisational skills and attention to detail

Job description

A growing service organization in Crawley is looking for a Service Support Coordinator to ensure exceptional customer service and efficient day-to-day operations. This full-time role includes responding to customer inquiries, scheduling services, and coordinating with engineers. Candidates should possess excellent communication skills and strong organizational abilities. A rewarding career with training opportunities and competitive bonuses is offered.