Duty Manager - Newbury

Premier Inn; Newbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain in Newbury is seeking an experienced Duty Manager to lead the team and ensure exceptional guest experiences. The role involves managing day-to-day operations, overseeing safety standards, and developing team members. Successful candidates should have a proven track record in leadership, ideally within the retail or hospitality sectors. The position offers a full-time contract with a pay rate of up to £13.36 per hour. Join a company that values training, career growth, and employee benefits.

Benefits

Discounts on hotel stays

Pension and saving schemes

Whitbread Benefits Card - discounts on meals and shops

Qualifications

• Proven leadership skills relevant to managing teams in retail or hospitality.
• Experience delivering outstanding customer service.
• Ability to manage health & safety standards.

Responsibilities

• Lead and manage a team to ensure a smooth hotel operation.
• Ensure high standards of safety and guest experience.
• Train and support team members in their roles.

Skills

Leadership

Customer Experience

Communication

Organizational Skills

Job description

We're currently recruiting in our Newbury Town Centre (London Road) Premier Inn Hotel. Working 35 hours per week, paying up to £13.36 per hour.

Duty Manager - Premier Inn Hotel.

Come and be a Duty Manager at Premier Inn in Newbury Town Centre (London Road).

Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

Pay, Contract, Hours, Location

• Pay rate: Up to £13.36 per hour
• Contract type: Permanent – no zero hours contracts
• Hours: 35 hours a week
• Location: Park Way, Newbury, RG14 1EE

Why you’ll love it here

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there's a clear career path within our business to help you grow.
• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
• Pension and saving schemes: Take advantage of our company pension and save‑as‑you‑earn scheme.
• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do

Join our team at Newbury Town Centre (London Road) Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.