Duty Manager: Lead Guest Experience at City Hotel

Premier Inn; Shrewsbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading hotel chain is looking for a Duty Manager at their Shrewsbury location. In this role, you will leverage your leadership experience to manage a dedicated team, ensuring an exceptional guest experience in a welcoming and safe environment. The ideal candidate will have a background in retail or similar fields and is passionate about delivering outstanding customer service. This fixed-term contract offers 32 hours per week at a pay rate of up to £13.36 per hour.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on various services

Qualifications

• Experience in retail or similar roles where you led a team.
• Proven ability to deliver outstanding customer experience.
• Skills to inspire and manage a high-performing team.

Responsibilities

• Manage team to ensure smooth running of the hotel.
• Lead health & safety standards and exceptional guest experience.

Skills

Leadership

Customer experience management

Communication

Organizational skills

Job description

A leading hotel chain is looking for a Duty Manager at their Shrewsbury location. In this role, you will leverage your leadership experience to manage a dedicated team, ensuring an exceptional guest experience in a welcoming and safe environment. The ideal candidate will have a background in retail or similar fields and is passionate about delivering outstanding customer service. This fixed-term contract offers 32 hours per week at a pay rate of up to £13.36 per hour.