Duty Manager Bangor

Cancer Research Wales; Bangor; On-site; GBP 20,000 - 25,000; Full time

Job summary

A charitable organization in Bangor seeks a full-time Duty Manager to join its store management team. Responsibilities include leading the team in the absence of the Shop Manager, ensuring excellent customer service, and adhering to brand standards. Candidates should possess leadership skills and preferably have experience in retail management. This role can lead to further promotions within the organization. Applicants must submit a CV and cover letter detailing their suitability for the position.

Qualifications

• Experience in managing a team effectively and delivering excellent customer service.
• Ability to support store management in operational tasks and team leadership.
• Desirable to have a clean driving license and access to a car.

Responsibilities

• Deliver exceptional customer service and support team performance.
• Lead by example to maintain high store standards.
• Assist the Shop Manager in enhancing the brand's presence.

Skills

Leadership skills

stock management

Employee Relations

Data Collection

Management Experience

Microsoft Outlook

Warehouse Management

Business Management

Rota Management

Leadership Experience

Supervising Experience

MRP

Job description

Overview

This role is an exciting opportunity to become part of the store management team by being involved in managing the store team in the absence of the Shop Manager / Deputy Manager. The post holder will be responsible for great customer service working with our fantastic volunteer team. As part of this role you will become a Key Holder and will receive a full management induction program. This role may lead to further promotion within Cancer Research Wales.

Key Responsibilities

• Customer: Deliver Best in Town service through customer interaction.
• Lead the team by example and achieve great store standard.
• Support the Shop Manager / Deputy Manager to assist in always driving great customer service.
• Endeavour to strengthen and promote the Cancer Research Wales brand.

Desirable requirements

• Hold a clean driving licence
• Have access to a car
• Where necessary travel by public transport.

Reporting

Reporting to: Shop Manager
Direct reports: None

Benefits

BENEFITS

Appointment pack

0525 - DUTY Manager - Person Specification and Job Description Best in Town - (7.5 hrs) - 2025 (1).doc

How to apply

Please visit our website at Cancer Research Wales for further details. Submit CV and covering letter outlining how you meet the person specification plus a brief outline of why you want the role and why you believe you are a strong candidate for this position. There will be a two stage process and if we decide to proceed to the next stage we will provide shortlisted candidates with the details of attending a trial session at one of our shops.

Required Experience

• Manager

Key Skills

• stock management
• Employee Relations
• Leadership skills
• Data Collection
• Management Experience
• Microsoft Outlook
• Warehouse Management
• Business Management
• Rota Management
• Leadership Experience
• Supervising Experience
• MRP

Employment Type

Full Time

Department / Functional Area

Retail

Experience

years

Vacancy

1