Duty Manager (27 hours contract)

Heron Food; Skelmersdale; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company in the UK is seeking a Duty Manager to play a pivotal role in store operations. In this fast-paced environment, you'll lead a dedicated team to deliver exceptional customer service and drive store performance. We're looking for candidates with proven leadership experience in retail and strong organisational skills. This position offers a competitive pay rate of £12.50 per hour for 27 hours a week along with attractive perks to support your professional growth.

Benefits

10% off at Heron Foods and B&M stores

Access to career development programs

24/7 GP access for you and your family

Long-service rewards and exclusive discounts

Qualifications

• Proven success in retail leadership positions.
• Ability to motivate and inspire team members.
• Strong organisational skills and customer focus.

Responsibilities

• Lead and motivate the team for exceptional performance.
• Ensure high standards of customer service.
• Maintain a clean and stocked store.
• Drive sales and profitability by managing performance.
• Take responsibility for store in absence of Store Manager.

Skills

Leadership skills

Customer service

Organisational abilities

Team motivation

Job description

Discover Your Next Opportunity : Duty Manager at Heron Foods

Location : Chapel House, Newcastle Upon Tyne, NE5 1DT

Salary : £12.50 per hour

Hours : 27 hours per week

Why Heron Foods?

Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.

Enjoy a range of perks, including :

• Discounts: 10% off at both Heron Foods and B&M stores.
• Personal Growth: Access to career development programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
• Recognition & More: From long-service rewards to exclusive discounts and a host of extras.

What You'll Do :

As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include :

• Leading and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining a clean, well-presented, and fully stocked store.
• Driving sales and profitability by managing performance and efficiency.
• Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).

Fast-Paced and Rewarding :

Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.

What We’re Looking For :

We’re seeking individuals who bring :

• Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
• Strong leadership skills with the ability to motivate and inspire a team.
• Exceptional organisational abilities and a passion for customer service.
• A proactive, energetic approach to managing a dynamic retail environment.

You Might Be Searching For :

This role may also be listed or recognised under different job titles, including : Shift Manager, Assistant Store Manager, Team Leader, Retail Supervisor, Store Team Leader, Keyholder, Section Leader, Front-Line Manager, or Floor Manager. If you’ve worked in any of these roles—or are ready to step up into one—this Duty Manager position at Heron Foods could be your ideal next move.

Apply Today :

Don’t wait—apply early, as this opportunity may close sooner than expected!

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership truly matters. Apply now!