Duty Manager

Reed; Watford; On-site; GBP 28,000 - 31,000; Full time

Job summary

A high street retail outlet is seeking a proactive Duty Manager in Watford to oversee daily store functions, support team performance, and maintain high service standards. Ideal candidates will have supervisory experience in retail and be comfortable working flexible hours, including weekends. The role offers a competitive salary, annual leave, performance-based bonuses, and opportunities for career growth.

Benefits

30 days annual leave (including birthday)

Performance-based bonus

Staff discounts

Structured training and career growth opportunities

Qualifications

• Background in retail supervision or management.
• Strong communication and leadership abilities.
• Comfortable working in a busy environment and managing multiple tasks.

Responsibilities

• Supervise daily operations including stock handling and store upkeep.
• Coordinate staff schedules and support team development.
• Ensure excellent customer service and resolve issues efficiently.

Skills

Retail supervision

Communication

Leadership

Multi-tasking

Job description

Role: Duty ManagerLocation: Watford High StreetEmployment Type: Permanent, Full-TimeSalary Range: £28,000 – £31,000 per yearWorking Pattern: 40 hours per week, including weekends and bank holidays

Summary:

A high street retail outlet is looking for a proactive Duty Manager to oversee daily store functions, support team performance, and maintain high service standards. Ideal for candidates with supervisory experience in a fast-paced retail setting.

Main Duties:

• Supervise daily operations including stock handling, food service, till procedures, and store upkeep
• Coordinate staff schedules and support team development
• Ensure excellent customer service and resolve issues efficiently
• Track sales performance and manage operational expenses
• Responsible for store opening and closing procedures

Candidate Profile:

• Background in retail supervision or management
• Strong communication and leadership abilities
• Comfortable working in a busy environment and managing multiple tasks
• Willingness to work flexible hours, including weekends

Benefits:

• Competitive pay
• 30 days annual leave (including birthday)
• Performance-based bonus
• Option to purchase additional leave
• Staff discounts and regular team events
• Structured training and career growth opportunities