Duty Manager

Premier Inn; Penrith; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hotel chain is seeking a Duty Manager in Penrith. This role involves managing a dedicated team, ensuring customer satisfaction, and maintaining high standards of hotel operations. Ideal candidates will have experience in leadership, particularly in retail or similar settings. The position offers a competitive pay rate of up to £13.36 per hour with a guaranteed 24 hours of work per week. Benefits include training, discounts, and pension schemes.

Benefits

Training and support

Whitbread Benefits Card

Pension and saving schemes

Discounts on shops, travel, and more

Qualifications

• Experience in retail or similar leadership roles.
• Skills to deliver outstanding customer experience.
• Ability to inspire and lead a team.

Responsibilities

• Manage a reliable, high-performing team.
• Ensure smooth running of the hotel operations.
• Maintain health & safety standards.
• Create an exceptional guest experience.

Skills

Leadership

Customer service

Communication

Organizational skills

Job description

Duty Manager - Penrith Premier Inn

Come and be a Duty Manager at Premier Inn in Penrith. Lead our dream team to make sure every aspect of our famous hotel experience is welcoming, safe, and brilliant.

If you’ve got experience in retail or other jobs where you have successfully led people before, then this role is perfect as your next step in management.

We’re looking for a dedicated professional who knows how to deliver outstanding customer experience and has the skills to inspire others.

Immediate start – with all leadership experience relevant.

PAY RATE: Up to £13.36 per hour

CONTRACT TYPE: Permanent – we don’t do zero hours contracts!

HOURS: 24 hours a week across 3 days - evenings and weekends included

LOCATION: Premier Inn Penrith
2 Common Garden Square, Penrith New Squares, Penrith, CA11 7FG

Why you’ll love it here:

• Training and support: At Premier Inn we do careers worth staying for, so from day one, you’ll receive a warm welcome and learn our simple administration system that will make your job easier. Plus, there’s a clear career path within our business to help you grow.

• Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.

• Pension and saving schemes: Take advantage of our company pension and save-as-you-earn scheme.

• Discounts: Get discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.

What you’ll do:

Join our team at Penrith Premier Inn as a Duty Manager, where your proven leadership skills will be put to use managing a reliable, high‑performing team that ensures the smooth running of our hotel. If you’ve led a team in a retail environment, you’ll use your experience, excellent communication, and organisational skills to manage everything from health & safety standards to creating an exceptional guest experience.