Duty Manager

Prezzo; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

An Italian restaurant chain in Leeds is seeking a Duty Manager to bridge the gap between staff and management. This role offers an hourly pay starting at £12.61, with the potential for £13.11 while managing shifts, along with tips and additional perks. You'll be responsible for leading the team, ensuring high hospitality standards, and being a keyholder. Excellent communication and leadership skills are essential. Benefits include structured training, flexible shifts, and various perks enhancing employee experience.

Benefits

Free meals on shift

50% staff discount on food

25% friends & family discount

Birthday day off

Wellbeing support

Exclusive hospitality rewards

Qualifications

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.

Responsibilities

• Act as keyholder and manage opening/closing duties.
• Lead service during shifts when the GM is absent.
• Deliver exceptional service and ensure guest satisfaction.

Skills

Communication skills

Leadership ability

Flexibility

Teamwork

Job description

Duty Manager – Prezzo Italian

“Put Your Heart into It”

£12.61 per hour (£13.11 per hour when Manager on Shift) – plus tronc / tips, commission, & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You’ll Do

• Act as keyholder and take responsibility for opening and closing the restaurant.
• Lead service during shifts when the GM / Assistant Manager is not present.
• Deliver Hospitality Magic by setting the tone for service on the floor.
• Support smooth handover between shifts and maintain communication with managers.
• Assist with cashing up, compliance paperwork, and stock checks.
• Step into a leadership role during busy periods, motivating and guiding the team.
• Respond to guest feedback with professionalism and positivity.
• Champion HEART values and act as a role‑model to newer team members.

What We’re Looking For

• Experience in a hospitality team role (e.g. server, bartender, supervisor).
• Confidence to lead a team during busy service.
• Strong communication and people skills.
• Basic understanding of compliance, cashing up, and health & safety.
• Flexible, reliable, and eager to grow into leadership.
• Passion for food and hospitality.

Why Join Prezzo Italian?

• Structured training and clear career pathways to Assistant Manager and beyond.
• Competitive pay, tronc / tips, commission and recognition for your achievements.
• Flexible shifts and a supportive workplace culture.
• Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
• Be part of a team‑first business where teamwork makes the magic.

Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.