Duty Manager

The Farmers Arms; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A renowned hospitality establishment in the United Kingdom is seeking a Duty Manager to oversee daily operations in the bar, floor, and kitchen. This role requires a hands-on leader who motivates their team and ensures smooth service, especially during busy times. Candidates should possess strong interpersonal skills and a genuine passion for hospitality. Benefits include a competitive salary, discounts, and ongoing training opportunities, making this an exciting step for career growth in the hospitality sector.

Benefits

Competitive salary + tips

25% discount on food, drink & accommodation

50% off food during shifts

Exclusive discounts at 800+ retailers

28 days paid annual leave

NEST pension access

Ongoing training & career development

Fully funded apprenticeships

Wellbeing & mental health support

Healthcare cash plan

Uniform provided

Qualifications

• Hands-on leader who can motivate a team.
• Professional attitude and passion for customer experience.
• Desire to grow in a management position.

Responsibilities

• Ensure smooth service in the bar and kitchen.
• Lead by example during busy periods.
• Inspire the team to deliver exceptional experiences.

Skills

Leadership

Interpersonal skills

Customer service

Passion for hospitality

Job description

Job Overview

We're looking for a Duty Manager to play a key role in the daily operations of our bar, floor, and kitchen. You'll ensure smooth service, lead by example, and inspire your team with a hands‑on approach—because at Robinsons, no job is too small, especially during busy times.

Key Qualities & Responsibilities

• A hands‑on leader who isn't afraid to roll up their sleeves
• A team motivator with strong interpersonal skills
• A friendly, professional attitude
• A passion for hospitality and delivering exceptional customer experiences
• A desire to grow and develop in a management role

About Robinsons

Would you thrive in a family‑run business where your voice truly matters? Robinsons is one of the most respected names in British brewing, with a proud heritage dating back to 1838. We own a diverse collection of award‑winning pubs, inns, and hotels across the North West, North Wales, Yorkshire, and Cumbria.

Benefits & Perks

• Competitive salary + tips
• 25% discount on food, drink & accommodation
• 50% off food during shifts
• Exclusive discounts at 800+ retailers through our employee reward scheme
• 28 days paid annual leave (including holiday pay)
• NEST pension access
• Ongoing training & career development
• Fully funded apprenticeships for team members
• Wellbeing & mental health support programs
• Healthcare cash plan for dental, optical & medical treatments
• Job security in a family business with nearly two centuries of history
• Uniform provided

Next Steps

This is an exciting opportunity to take the next step in your hospitality career with a company that values its people. If you're ready to make an impact, we'd love to hear from you!