Duty Manager

Mulberry; Conwy Marina Village; On-site; GBP 25,000 - 35,000; Full time

Job summary

A respected hospitality group in Conwy Marina Village is seeking a Duty Manager to oversee the daily operations of their bar, floor, and kitchen. The ideal candidate will be a hands-on leader with a passion for hospitality, showcasing strong interpersonal skills and the ability to motivate their team during busy periods. This role offers a competitive salary, discounts, training opportunities, and job security in a family business with a rich heritage.

Benefits

Competitive salary + tips

25% discount on food, drink & accommodation

50% off food during shifts

Exclusive discounts at 800+ retailers

28 days paid annual leave

NEST pension access

Ongoing training & career development

Fully funded apprenticeships

Wellbeing support programs

Healthcare cash plan

Uniform provided

Qualifications

• Previous experience in hospitality management.
• Ability to handle busy environments effectively.
• Proven track record of leading teams.

Responsibilities

• Oversee daily operations of the bar, floor, and kitchen.
• Inspire and motivate the team with hands-on leadership.
• Ensure exceptional customer experiences during service.

Skills

Hands-on leadership

Interpersonal skills

Professional attitude

Passion for hospitality

Motivating teams

Job description

We're looking for a Duty Manager to play a key role in the daily operations of our bar, floor, and kitchen. You'll ensure smooth service, lead by example, and inspire your team with a hands-on approach - because at Robinsons, no job is too small, especially during busy times.

Key qualities and experience:

• A hands-on leader who isn't afraid to roll up their sleeves
• A team motivator with strong interpersonal skills
• A friendly, professional attitude
• A passion for hospitality and delivering exceptional customer experiences
• A desire to grow and develop in a management role

About us: Robinsons is one of the most respected names in British brewing, with a proud heritage dating back to 1838. We own a diverse collection of award-winning pubs, inns, and hotels across the North West, North Wales, Yorkshire, and Cumbria.

What we offer:

• Competitive salary + tips
• 25% discount on food, drink & accommodation
• 50% off food during shifts
• Exclusive discounts at 800+ retailers through our employee reward scheme
• 28 days paid annual leave (including holiday pay)
• NEST pension access
• Ongoing training & career development
• Fully funded apprenticeships for team members
• Wellbeing & mental health support programs
• Healthcare cash plan for dental, optical & medical treatments
• Job security in a family business with nearly two centuries of history
• Uniform provided

This is an exciting opportunity to take the next step in your hospitality career with a company that values its people. If you're ready to make an impact, we'd love to hear from you!