Duty Manager

The University of Edinburgh; City of Edinburgh; On-site; GBP 29,000 - 34,000; Full time

Job summary

A leading UK university in Edinburgh is seeking a Duty Manager to oversee operations at its sports facilities. The candidate should possess strong leadership skills and a passion for customer service. You will be responsible for managing operational teams and ensuring a high standard of service in a dynamic environment. A competitive salary and comprehensive staff benefits are offered.

Benefits

Generous holiday entitlement

Competitive pension schemes

Staff discounts

Family-friendly initiatives

Qualifications

• Excellent communication skills.
• Experience in a management role.
• Ability to work flexible hours, including weekends.

Responsibilities

• Lead the operational teams.
• Ensure high standards in facility and sport services.
• Provide outstanding customer service.

Skills

Strong management presence

Customer service excellence

Team collaboration

High energy

Job description

Overview

Grade UE05 29,588 – £33,951 per annum, plus 15% Premium Band (£4,338.2 - £5,092.65 per annum)

Corporate Services Group / Sport & Exercise

Full-time: 35 hours per week

Open-ended (permanent)

Our Duty Managers lead by example. They understand people and the importance of a team culture and its contribution. If you do too then this role might just be a great fit.

The University seeks a Duty Manager with excellent communication skills, a high level of energy and a passion for delivering outstanding customer service to lead our team at St Leonards Land. You may also be required to work across our Edinburgh locations, including Peffermill Playing Fields and Pleasance Sports Complex. The University of Edinburgh is one of the most prominent sporting institutions in the UK and the Duty Manager is essential in ensuring the daily operations are of the highest standard.

The Opportunity:

Working a rotating shift pattern, including early mornings, evenings and weekends, you will share management responsibility for the operational teams, facility and sport services, throughout all operating hours, 7 days a week.

Your skills and attributes for success:

• Provide strong and effective management presence.
• Deliver ‘best in class’ service.
• Live by our values of ‘Ambition’, ‘Belonging’ and ‘Belief’.

There is a copy of the full job description available via the provided link in the original posting.

As a valued member of our team you can expect:

• A competitive salary
• An exciting, positive, creative, challenging and rewarding place to work.
• To be part of a diverse and vibrant international community
• Comprehensive Staff Benefits, such as a generous holiday entitlement, competitive pension schemes, staff discounts, and family-friendly initiatives. Check out the full list on our staff benefits page and use our reward calculator to discover the total value of your pay and benefits

Championing equality, diversity and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our right to work pages.

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Key dates to note

The closing date for applications is 6th October 2025.

Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browser's local time zone.

Interviews will likely be held w/c 20th October 2025

If you have any questions, please email - [e-mail]