Dutch-Speaking First-Line IT Support Advisor (Hybrid)

Jobwise plc; Altrincham; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital media company in the UK is looking for a Dutch-Speaking Technical Support Advisor to provide 1st line support and troubleshoot technical issues. This role is perfect for those fluent in Dutch and English with an interest in IT. The position offers a salary starting at £26,750 per year, alongside 25 days of holiday, pension contributions, and a supportive work environment. Hybrid working is available after probation. Apply now to join a collaborative team.

Benefits

Salary from £26,750 per year

25 days holiday plus bank holidays

Employer and employee pension contributions

Free on-site parking

Regular social events and charity activities

Supportive team environment

Qualifications

• Fluent in Dutch and English at a business level.
• Interest in IT, technical support, or digital media environments.
• Previous helpdesk or technical support experience is beneficial.

Responsibilities

• Act as the first point of contact for client support calls.
• Troubleshoot AV/IT hardware and software issues.
• Manage support cases within the internal system.
• Provide remote technical support across multiple platforms.
• Work collaboratively with internal teams and field engineers.
• Maintain accurate records and deliver high-level customer service.

Skills

Fluent Dutch language skills

Strong written and spoken English

Interest in PC hardware and software

Detail-focused problem-solving

Excellent communication skills

Customer-focused attitude

Job description

A leading digital media company in the UK is looking for a Dutch-Speaking Technical Support Advisor to provide 1st line support and troubleshoot technical issues. This role is perfect for those fluent in Dutch and English with an interest in IT. The position offers a salary starting at £26,750 per year, alongside 25 days of holiday, pension contributions, and a supportive work environment. Hybrid working is available after probation. Apply now to join a collaborative team.