Dutch Payroll Consultant

Skillsearch; United Kingdom; Remote; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment agency in the United Kingdom is seeking an experienced Payroll and HR Operations Specialist to ensure operational excellence and drive process improvements. The ideal candidate has a proven background in payroll operations and HR processes, excelling in client service delivery. Key responsibilities include managing the payroll process, coaching team members, and optimizing HR administrative functions. This role offers an opportunity to thrive in a dynamic and forward-thinking environment.

Qualifications

• Proven experience in payroll operations, HR processes, or a similar client service delivery role.
• Strong knowledge of payroll systems and compliance requirements.
• Ability to coach and mentor team members.

Responsibilities

• Supporting managers with client engagement and ensuring accurate information delivery.
• Owning the end-to-end payroll process, maintaining compliance.
• Coaching and training team members to enhance skills and knowledge.

Skills

Payroll operations

Client service delivery

HR process optimisation

Problem-solving

Communication skills

Attention to detail

Job description

Overview

Are you an experienced Payroll and HR Operations Specialist with strong functional and technical expertise, and a passion for supporting teams to deliver high-quality client services?

This is an opportunity to join a dynamic organisation where you will play a key role in ensuring operational excellence, driving process improvements, and supporting client success.

Responsibilities

• Supporting managers with client engagement, ensuring information is accurate and delivered on time
• Providing guidance on implementations and go-lives, as well as ongoing functional support for payroll delivery
• Owning the end-to-end payroll process, including necessary sign-offs and compliance
• Maintaining client solution workbooks and updating process documentation such as Defined Work Instructions (DWIs)
• Reviewing Statements of Work before client delivery to ensure quality and fitness for purpose
• Leading system maintenance testing and sign-off activities
• Optimising HR administrative processes, driving efficiency and automation
• Acting as the escalation point for functional and technical issues, ensuring accurate logging and resolution with supporting evidence
• Collaborating with operational management, transformation, and product teams to implement automation and continuous improvement programmes
• Managing the legislation roadmap, ensuring teams are upskilled and processes updated in line with upcoming changes
• Supporting year-end processes and ensuring payroll compliance
• Coaching and training team members to enhance skills and knowledge
• Ensuring security standards are adhered to across all activities
• Proactively identifying upsell opportunities to support business growth
• Building strong relationships with clients and internal stakeholders to maximise satisfaction

Qualifications

• Proven experience in payroll operations, HR processes, or a similar client service delivery role
• Strong knowledge of payroll systems, compliance requirements, and HR process optimisation
• Excellent problem-solving skills with the ability to manage escalations effectively
• Strong communication skills and the ability to engage confidently with clients and stakeholders
• Experience in leading or supporting system testing, process improvement, and automation projects
• Ability to coach, mentor, and upskill team members through training and knowledge-sharing
• Highly organised with excellent attention to detail and time management skills
• Professional, proactive, and adaptable with the ability to handle sensitive and confidential information

If you are a Payroll and HR Operations Specialist looking to take the next step in your career and want to play a key role in delivering exceptional client services within a forward-thinking organisation, this role could be the perfect fit for you.Apply now, or email Richard Fisher - [e-mail]