Driving Instructor

My Four Wheels; Elland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A fleet management company in England is seeking a Service Controller to manage their service function, coordinate repairs, and ensure customer communication. Applicants should have proven experience in fleet coordination and excellent communication skills. This role is integral to maintaining high service standards for a diverse fleet. The ideal candidate will be comfortable working with maintenance management systems and handling various service tasks efficiently. Join a well-established company committed to service excellence.

Qualifications

• Proven experience in a similar service or fleet coordination role.
• Excellent communication and scheduling skills.
• Confident using maintenance management systems.

Responsibilities

• Manage day-to-day service function, coordinating repairs and servicing.
• Handle service bookings, breakdowns, and warranty cases.
• Communicate regularly with customers for timely updates.

Skills

Experience in fleet coordination

Excellent communication skills

Scheduling skills

Experience with maintenance management systems

Customer service orientation

Job description

About this Role

We're on the lookout for a Service Controller to keep our EMC hire fleet in peak condition.

How to Apply

In order to make an application, simply read through the following job description and make sure to attach relevant documents.

Responsibilities

• You'll manage the day-to-day service function, coordinating engineers and third‑party suppliers to deliver fast, safe, and effective repairs and servicing.
• Coordinate mobile, workshop, and third‑party repairs with efficiency and accuracy.
• Handle service bookings, breakdowns, damage reports, and warranty cases.
• Communicate regularly with customers, ensuring updates are timely and transparent.
• Record and monitor service updates and costs on our maintenance system.
• Support compliance scheduling and reporting for key service milestones.

About You

• Proven experience in a similar service or fleet coordination role.
• Excellent communication and scheduling skills.
• Confident using maintenance management systems.
• Comfortable working with customers and internal teams.
• Passionate about high service standards and asset availability.
• Even if you don’t tick every box, we encourage you to apply; your potential matters to us.

About the Company

At Dawsongroup EMC, we supply, service and support a wide range of municipal and civil assets, from sweepers and refuse vehicles to gully tankers and hot boxes. Part of Dawsongroup plc, we’re proud to offer smarter asset strategies that help public and private sector clients stay agile, compliant, and cost-effective. Over 1,000 employees across 11 countries, family‑owned with over 40 years of asset rental expertise, we are committed to reducing carbon impact with cleaner fleets and recognised for service, innovation, and investment in people.

Equal Opportunity

Inclusive culture welcoming candidates from all backgrounds. Dawsongroup is an equal opportunity employer.