Drainage Technical Specialist

Lanes Group Plc; Langley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading infrastructure services company in the UK is seeking dedicated professionals for their Utility Division, focusing on drainage solutions and customer service. The role involves advising operatives, liaising with engineers, and conducting compliance checks. Candidates must have prior drainage experience, strong communication skills, and a full UK driver's license. The company offers a supportive environment with opportunities for career progression and values inclusivity and diversity in the workplace.

Qualifications

• Full UK driver's license required.
• Ability to work safely and efficiently in outdoor environments.
• Strong commitment to customer satisfaction.

Responsibilities

• Advise operatives on day-to-day duties.
• Liaise with network engineers and operational teams.
• Conduct pollution tracing and compliance checks.

Skills

Drainage experience

Communication skills

Networking skills

Health and safety compliance

Multitasking

Job description

Overview

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra. We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on-call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes' high standard of operation regardless of background or previous experience. Individuals working as technical specialists are responsible for analysing and providing solutions to technical drainage issues, providing technical support to other departments and operatives, as well as supervising work process and ensuring health and safety., Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

Responsibilities

• Advising Operatives on all aspects of day to day duties
• Liaising with Network Engineers and Thames Water's operational team
• Liaising with planners and schedulers
• Pollution tracing
• Enabling works
• Auditing and compliance checks
• Checking competency off new starters
• Be aware of all Lanes Group policies and your responsibilities towards them
• Any other reasonable adhoc tasks, duties or projects requested by management

So if you enjoy working outdoors and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression, then we are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction. The ideal candidate will be hard working and respectful and comply with health and safety standards. Previous drainage experience is crucial as is a full UK drivers licence. Communication skills and the ability to build relationships and networking skills are key. Prioritising and multitasking are fundamental skills required in the role.

About Lanes Group

At Lanes Group nothing is more important than the health, safety and well‑being of our people and our customers. It's a major reason we are the UK's largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

We are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world. Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.

Please note: the job title advertised might vary from the job title on the contract due to local job title structure. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.