Drainage Engineer

Lanes Group; Ware; On-site; GBP 34,000; Full time

Job summary

A leading drainage service provider in the UK is seeking a Drainage Engineer to join their utility division. The role involves travelling to sites, maintaining drainage systems, and providing excellent customer service. Full training will be given, and the ideal candidate should adhere to health and safety standards. This permanent full-time position offers a flexible work schedule and various benefits, including 21 days holiday and a health cash plan.

Benefits

21 days holiday including bank holidays

Health cash plan

Free onsite parking

Auto enrolment pension scheme

Qualifications

• Must comply with health and safety standards.
• Experience with high pressure jetting equipment is useful but not essential.
• Hardworking and respectful attitude required.

Responsibilities

• Travelling to residential sites with a two-person team.
• Maintain drainage systems and record job reports.
• Deliver excellent customer service.
• Conduct risk assessments in various conditions.

Skills

Health and safety compliance

Diagnosis and repair

Customer service

High pressure jetting

Teamwork

Education

Drainage qualifications (e.g., NRSWA, Confined Spaces)

Tools

High pressure jetting equipment

VISTEC

Salesforce

Job description

Drainage Engineer

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and, keeping our promises at all times is our absolute mantra.

We operate 24/7 and as such you are required to work flexible hours, weekends and participate in an on‑call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools, competency, and confidence to undertake the work to Lanes’ high standard of operation regardless of background or previous experience.

Position: Drainage Engineer

Location: Ryemeads Sewage Treatment Works, Home Counties North Region, (Ware, Hertfordshire)

Job Type: Permanent, full‑time

Hours: 4 days on 4 days off, 40.25 hours

Salary: OTE £34,000 per annum (basic pay, overtime, on‑call allowance and bonuses)

Benefits: 21 days holiday (including bank holidays), health cash plan, free onsite parking, auto enrolment pension scheme, friendly working environment.

STRICTLY NO AGENCIES PLEASE

About the Role

Due to continued growth and development, we are now looking for customer focused people to join us in our Utility Division, working on our Thames Water contract service to deliver real and effective solutions to waste‑water network and drainage problems.

• Travelling to residential sites via HGV in a two‑person team around the region powering a high‑pressure water jet for restoration.
• Clean, clear and maintain drainage systems.
• Record each job report correctly on the specialist equipment provided.
• Run diagnostics and repairs on drains.
• Deliver good customer service.
• Maintain good H&S practice while carrying out works.
• Ensure vehicle stock is full and replenished.
• Comply with health and safety responsibilities i.e. PPE / safe site set ups protecting Lanes Group employees, the public and other road users.
• Utilise VISTEC and Salesforce platforms.
• Liaise with the client regarding progress and any updates.
• Work unsupervised in all weather conditions utilising correct PPE, lone worker system, etc.
• Dynamically risk assess site access & working conditions depending on specific circumstances on arrival.
• Provide support to colleagues.
• Conduct thorough inspections of tools, equipment and plant before/after use.
• Report any defects or malfunctions in regards to training.
• Carry out risk assessments and have a mature approach to risk perception.
• Be aware of all Lanes Group policies and your responsibility towards them.
• Any other reasonable ad‑hoc duties requested by management.

So if you enjoy working outdoors and delivering only the best in customer service, where no two days are the same and want to join a growing company that not only values you and your ability — but also strives to develop your potential and further your career progression — then we are the right company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

FULL TRAINING GIVEN - Great Opportunity

About You

The ideal candidate will be hard working and respectful and comply with health and safety standards. Experience in the use of high pressure jetting equipment is useful but not essential. Other drainage qualifications (e.g. NRSWA and Confined Spaces) are an advantage.

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.