Domino's Shift Manager

Domino's Pizza; Princes Risborough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A well-known pizza delivery chain is seeking an energetic Shift Manager to oversee operations in Princes Risborough. This role involves leading a team, ensuring excellent service and quality, and managing day-to-day operations. Responsibilities include shift planning, maintaining hygiene standards, and resolving customer issues. Candidates should have management experience and a passion for customer service. Benefits include staff discounts and ongoing training opportunities.

Benefits

Staff discount on pizzas

Pension scheme

Excellent training

Ongoing management training

Qualifications

• Previous supervisory or management experience in hospitality, retail, or food service.
• Genuine passion for customer service and leading a team.
• Strong organisational and communication skills.

Responsibilities

• Lead and motivate your team during shifts.
• Monitor product quality and service speed.
• Manage customer satisfaction and resolve in-store issues.

Skills

Organisational skills

Communication skills

Leadership

Customer service

Job description

Earn up to £13.30 per hour

We're looking for energetic, organised leaders to manage shifts in our fast-paced Domino's store - ensuring service, quality, and teamwork are always on top.

Responsibilities:

• Availability for evenings and weekends
• Lead and motivate your team during shifts to deliver excellent service and quality
• Oversee day-to-day operations, ensuring the store runs smoothly and efficiently
• Monitor product quality, speed of service, and order accuracy
• Manage rotas and shift planning to ensure the right people are in the right place at the right time
• Support and coach team members to develop their skills and confidence
• Maintain store standards, hygiene, and safety procedures at all times
• Ensure all deliveries and food storage meet brand and food safety standards
• Manage customer satisfaction and resolve any in-store issues professionally
• Work with your Store Manager to drive sales and meet performance targets
• Ensure compliance with Domino's brand standards, health & safety, and security policies
• Support local marketing initiatives and store promotions

Qualifications:

• Previous supervisory or management experience (hospitality, retail, or food service ideal)
• A genuine passion for customer service and leading a team
• Strong organisational and communication skills
• The ability to stay calm under pressure in a fast-paced environment
• Availability for evenings and weekends (required)

Benefits:

• Staff discount on all your favourite pizzas
• Pension scheme
• Excellent training and career progression
• Ongoing management training and support

Ready to take the lead? Step up and run busy shifts, motivate your team, and keep the pizzas (and smiles) coming!