Domiciliary Deputy Manager - Grimsby

HICA Group; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community care organization in the UK is looking for a passionate Deputy Manager to provide leadership in their Homecare team. In this role, you will oversee service delivery, ensure high-quality care, and manage staff. Preferred candidates will have supervisory experience in a care setting and a Level 3 Diploma in Care. The position offers a pay rate of £15.32 per hour and 40 hours of work per week. Join us to make a positive impact and support individuals in living independently.

Benefits

Car Maintenance Made Easy

Cycle to Work with Halfords

Refer-a-Friend Bonus

Instant Recognition Rewards

Monthly In-House Lottery

Exclusive Discounts & Fitness Perks

Health & Protection Plans

Wellbeing Support

Qualifications

• Previous experience in a domiciliary or extra care setting.
• Supervisory experience and ability to lead a team.
• Knowledge of care legislation and risk assessment.

Responsibilities

• Deputising for the Manager and representing the company in their absence.
• Leading recruitment and selection of care staff.
• Designing effective rotas to ensure quality service delivery.

Skills

Communication skills

IT skills

Team leadership

Education

Level 3 Diploma in Care or equivalent

Job description

Ready for a Fresh Start? As the festive season approaches and the new year draws near, now is the perfect time to take the next step in your career with HICA. Join our team and make a real difference by supporting individuals to live independently in their own homes — while leading and inspiring a dedicated care team.

At The HICA Group, we pride ourselves on delivering exceptional care and support across our communities. We are looking for a proactive and passionate Deputy Manager to join our Homecare team, providing leadership and ensuring high‑quality, person‑centred services.

Please note: The company is unable to sponsor the employment of international workers in this role. You will be required to provide evidence of your right to work in the UK.

Pay & Hours

• Rate of pay: £15.32 per hour
• Hours of work: 40 hours per week
• Shift pattern: To be discussed at interview

Duties & Responsibilities

• Deputising for the Manager and representing HICA in their absence
• Leading recruitment and selection of care staff
• Maintaining outcome‑based services tailored to individual needs
• Designing effective rotas to ensure quality service delivery
• Managing services in line with legislation and company standards
• Building strong relationships with service users, families, professionals, and community partners
• Monitoring budgets and ensuring profitability
• Supervising and mentoring staff to maintain high standards
• Handling performance issues and supporting staff development
• Investigating and responding to concerns or complaints
• Maintaining accurate records in line with GDPR and company policy
• Participating in the on‑call rota and covering care calls when required.

Experience & Qualifications

• Previous experience in a domiciliary or extra care setting
• Supervisory experience and ability to lead a team
• Level 3 Diploma in Care (or equivalent)
• Knowledge of care legislation, risk assessment, and support planning
• Strong communication and IT skills
• A full driving licence and access to reliable transport.

Rewards & Benefits

• New for 2025! Car Maintenance Made Easy
• Cycle to Work with Halfords
• £250 - £2000 Refer-a-Friend Bonus
• Instant Recognition Rewards
• Monthly In-House Lottery
• Exclusive Discounts & Fitness Perks
• Smart Savings & Loans
• Health & Protection Plans
• Wellbeing Support

About Us

HICA Homecare in Grimsby is proud to be one of three lead providers in North East Lincolnshire, delivering over 3,000 hours of community‑based care each week. We serve the areas of Five Ways, Cleethorpes, Humberston, and New Waltham and surrounding areas, offering a full range of services including personal care, medication administration, shopping, domestic help, and sitter services.

HICA Homecare is proud to deliver thousands of hours of community‑based care each week, promoting independence and social interaction. We work closely with local authorities and community teams to provide tailored care and support, including personal care, medication assistance, domestic help, and social visits.

HICA is a Not‑for‑Profit organisation, committed to improving lives through exceptional care services.

Ready to make a difference this festive season and beyond? If this sounds like you, we’d love to hear from you! Apply today and start your journey with HICA.