Domiciliary Care Manager

Papa Home Care Ltd; Chelmsford; On-site; GBP 38,000 - 42,000; Full time

Job summary

A health and social care provider in Chelmsford is seeking a dedicated Home Care Manager to lead their team. This permanent, full-time position offers a competitive salary between £38,000 and £42,000. The ideal candidate will possess proven leadership skills, a solid understanding of CQC regulations, and a passion for delivering high-quality care. You will manage daily operations, relationships with clients, and staff development, ensuring compliance with industry standards. Join us in making a meaningful impact in our community.

Benefits

30 days paid annual leave

Pension auto-enrolment

Mileage expenses

Qualifications

• Proven experience in a managerial role within a domiciliary care or health and social care setting.
• Strong understanding of CQC regulations and best practices.
• Ability to manage and resolve ethical dilemmas while balancing individual rights and duty of care.

Responsibilities

• Build strong relationships with clients and community partners.
• Ensure care services meet CQC standards.
• Develop person-centred care plans.

Skills

Excellent communication

Leadership

Organisational skills

Coaching

Problem-solving

Education

QCF/NVQ Level 5 in Leadership for Health & Social Care

Tools

Care management systems

MS Office

Google Suite

Job description

Join Our Team as a Home Care Manager in Chelmsford!

Are you a passionate and experienced leader in health and social care? Do you believe in providing compassionate, person-centred support that truly makes a difference in people’s lives?

Papa Home Care Ltd. is looking for a dedicated and motivated Home Care Manager to lead our team in Chelmsford. This is a full-time, permanent position with a salary ranging from £38,000 to £42,000, depending on your experience.

About Papa Home Care:

At Papa Home Care, we are committed to helping older people and those with disabilities live independently and with dignity in their own homes. We pride ourselves on creating a supportive, positive, and inclusive environment for both our clients and our staff. Our mission is to provide the highest standard of domiciliary care by focusing on each individual’s unique needs and preferences.

• Location: Chelmsford, Essex
• Salary: £38,000–£42,000 per annum
• Leave: 30 days paid annual leave
• Pension: auto‑enrolment
• Expenses: Mileage expenses and progression as the service grows
• Contract: Full-time, Permanent
• Language: English (required)

What does a Home Care Manager do?

As our Home Care Manager, you will be responsible for the day-to-day operations of our services in the Chelmsford area. Your key responsibilities will include:

• Build strong relationships with clients, families, commissioners and community partners.
• Ensuring all care services are delivered to the highest quality and meet CQC standards.
• Conducting client assessments and developing person‑centred care plans.
• Managing rotas, recruitment, and staff supervision.
• Promoting a culture of equality, diversity, and inclusion within the team.
• Handle recruitment, onboarding and training in line with the Care Certificate.
• Lead, support and develop care staff; conduct supervisions, appraisals and spot checks.

What will you need to do the job?

The ideal candidate will have:

• Proven experience in a managerial role within a domiciliary care or health and social care setting.
• A strong understanding of CQC regulations and best practices.
• Excellent communication, leadership, and organisational skills.
• A passion for providing high-quality, compassionate care.
• The ability to manage and resolve ethical dilemmas while balancing individual rights and duty of care.
• Strong working knowledge of CQC regulations, KLOEs, safeguarding and quality governance.
• QCF/NVQ Level 5 in Leadership for Health & Social Care (or working towards).
• Confident with assessments, care planning, risk management and outcome tracking.
• Excellent people manager: coaching, communication and problem‑solving skills.
• IT‑literate (care management/rostering/eMAR systems, MS Office/Google).
• Full UK driving licence and access to a car.
• Enhanced DBS (or willing to obtain).

Why join us

You will be joining a supportive team dedicated to making a real difference. We offer a competitive salary, professional development opportunities, and the chance to work in an environment where your leadership directly contributes to the well‑being of our community.