Domestic Working Supervisor | Mid and South Essex NHS Foundation Trust

Southend University Hospital NHS Trust; Basildon; On-site; GBP 80,000 - 100,000; Full time

Job summary

A healthcare organization in Basildon seeks a dynamic Supervisor to manage the Domestic Services Team. This role involves overseeing service delivery, ensuring high-quality care for patients, and promoting efficient team operations. Candidates should possess strong management skills and the ability to drive improvements in service quality. The position requires participation in a management rota and entails managing a diverse team to maintain safety and cleanliness across facilities.

Qualifications

• Experience in driving change and managing teams.
• Ability to monitor quality services and maintain a safe environment.
• Strong interpersonal skills for promoting good business relationships.

Responsibilities

• Control all aspects of Domestic Departments Service Level Agreements.
• Manage a diverse team and resolve team-related issues.
• Participate in a 7-day management rota.

Job description

We're looking for a dynamic and enthusiastic individual to join our team as a supervisor and help drive change across our friendly and hardworking department.

Working within the MSE Domestic Services Team, you will have access to the best in class training in this field which will enable you to develop your skillset. and have the opportunity to implement improvements that will enhance our patients' experiences, inspire staff to be the best they can be and also have access to the best in class training in this field which will also enable you to develop your skillset.

If successful, you will become part of a hard working, determined and forward thinking team, supporting in driving efficiencies across the trust within Domestic Services to ensure the best patient experience is provided at all times.

Your role will be to participate and control all aspects of the Domestic Departments Service Level Agreements (SLAs) and support the total domestic operational service delivery model by ensuring that works are carried out by Domestic staffs to their job specifications. You will be required to monitor quality services are being provided at all times whilst promoting good business relationships between Management and Staff and supporting the patient experience.

Participating in a 7 day week management rota as scheduled and approved by management and have an understanding of Domestic Service Level Agreements between the Estates & Facilities Business unit, wards, departments and satellite buildings to ensure services are delivered accordingly and in a cost effective manner.

You will be managing a diverse team and resolving any team related issues and be responsible for ensuring that all staff maintain a clean and safe environment for all patients, visitors and staff members.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Are you looking for an exciting Supervisor role using your unique qualities? Then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

This advert closes on Friday 21 Nov 2025