Domestic Team Leader

Sodexo; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading facilities management company is seeking a Domestic Team Leader at Queens Hospital. This role involves leading a team to maintain cleanliness, supervising cleaning standards, and managing staff rotas. We're looking for an organized leader with experience in a healthcare setting who can ensure compliance with safety procedures and provide staff training. This is a 6-month fixed-term contract with rotating night shifts. Join us to make a difference in patient care and hygiene standards.

Qualifications

• Experience supervising a cleaning/domestic team, ideally in a healthcare setting.
• Good literacy and numeracy skills.
• Knowledge of infection prevention and Health & Safety procedures.
• Ability to train and motivate team members.
• Financial awareness in managing costs and resources.

Responsibilities

• Supervise the domestic cleaning team to maintain hygiene standards.
• Monitor cleaning performance and adhere to health policies.
• Prepare staff rotas and manage cleaning requests.
• Conduct audits and quality checks for continuous improvement.
• Provide training and support to team members.

Skills

Leadership skills

Interpersonal skills

Time management

Organisational abilities

Customer service skills

Education

NVQ or equivalent qualification in Cleaning or Team Leadership

Job description

Domestic Team Leader – Queens Hospital, RM7 0AG

Hours: 27 hours per week • Pay: £15.22 per hour • Contract: 6‑month fixed‑term contract • Shifts: Rotating – 3 nights per week

About the Role

As a Domestic Team Leader at Sodexo’s Domestic Services Team at Queens Hospital, you’ll lead a team of Domestic Assistants to maintain a clean, safe, and caring environment for patients, staff, and visitors. You will manage a high‑quality, cost‑effective, proactive cleaning service that meets the needs of the hospital and aligns with Sodexo and NHS Trust standards.

Key Responsibilities

• Supervise and support the domestic cleaning team to deliver excellent standards across wards and departments.
• Monitor cleaning performance and hygiene standards, ensuring full compliance with national and Trust requirements.
• Prepare staff rotas, allocate work, and prioritise urgent cleaning requests.
• Conduct regular audits, inspections, and quality control checks, taking action where improvements are needed.
• Manage stock, equipment, and consumables efficiently within budget.
• Provide training, coaching, and ongoing support to ensure team members are confident and competent.
• Manage sickness, absence, and performance reviews.
• Ensure adherence to health, safety, fire, and infection prevention policies at all times.
• Maintain accurate records, timesheets, and other documentation.
• Lead by example with professionalism, empathy, and a commitment to continuous improvement.

About You

We’re looking for a confident, organised individual with strong leadership skills and a passion for maintaining a clean and safe healthcare environment.

Essential skills and experience

• Experience supervising or managing a cleaning/domestic team, ideally in a hospital or healthcare setting.
• Good standard of literacy and numeracy.
• Knowledge of infection prevention, COSHH, and Health & Safety procedures.
• Strong interpersonal, communication, and customer service skills.
• Excellent time management and organisational abilities.
• Ability to train, motivate, and develop team members.
• Financial awareness and understanding of managing costs and resources.
• Flexibility to work rotating night shifts and adapt to changing priorities.

Desirable

• Manual Handling training.
• Experience delivering staff training using company guidelines.
• Understanding of NHS cleaning policies and standards.
• NVQ or equivalent qualification in Cleaning or Team Leadership.

Ready to be part of something greater?

Apply now and bring your energy, purpose, and passion to Sodexo. We may close this advert early if we receive a high number of applications — so don’t wait!

About Sodexo

At Sodexo, our purpose is to create a better everyday life for everyone. We operate in 55 countries, serving over 100 million consumers each day through our FM, food services, and personal & home services.

We are an inclusive employer and welcome applications from people with diverse backgrounds, identities, and experiences. We are a Disability Confident Leader employer, committed to changing attitudes toward disability and providing a Disability Confident interview scheme for qualified candidates.