Domestic Supervisor

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust; Wigan; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major healthcare provider in Wigan is looking for a Domestic Supervisor to oversee and support the domestic services team at Royal Albert Edward Infirmary. The role involves daily supervision, training of staff, and ensuring compliance with cleaning standards to maintain a high level of hygiene. Candidates should have supervisory experience along with relevant qualifications in cleaning and health protocols. This position offers a good salary and a range of employee benefits.

Benefits

Excellent Pension & Life Assurance Package

Annual leave entitlements from 27 to 33 days

Paid maternity, paternity, and adoption leave

Training opportunities and eLearning resources

Health and wellbeing support

Career progression opportunities

Access to salary sacrifice schemes

NHS Discount schemes

Long Service Awards

Qualifications

• Demonstrable supervisory experience in a Domestic or similar role.
• Fully trained to National Cleaning Standards.
• Conversant with infection control protocols.

Responsibilities

• Supervise domestic services and staff tasks.
• Train staff in the use of cleaning equipment.
• Monitor compliance with cleaning standards.

Skills

Supervisory experience

Safe operation of cleaning equipment

IT skills (Teams, Outlook, Excel, Word)

Education

C.I.L.B City and Guilds N.V.Q Level 1 & 2 or equivalent

Job description

Choose Well - Choose WWL

Job overview s

Wrightington, Wigan and Leigh NHS Foundation Trust are currently recruiting for a Domestic Supervisor role within our Domestic team at Royal Albert Edward Infirmary, Wigan.

The post will be working 30 hours per week (Monday to Friday 07.00 - 13.00).

The post holder should have a flexible approach to working hours and be able to cover a variety of shift patterns as the service requires.

Please note: Applicants who have previously been advised that they do not meet the requirements for this position should not reapply unless they have since taken clear steps to strengthen their application. Reapplications must include evidence demonstrating how the essential criteria are now met.

Please be advised, applications are scored against the person specification, detailed in the job advert. Candidates with highest scores will be invited to the interviews. Please read the person specification and in your application (Supporting information section) please describe how do you meet these criteria for the role.

This vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.

Main duties of the job

The successful candidate will be responsible for the daily supervision of the Domestic Services, completing all supervisory duties.

• To work as part of a supervisory team.
• To provide support to our domestic team.
• To adopt a flexible approach.
• Organise staff annual leave.
• Be prepared to offer any training support needed.
• To continue to help everyone to maintain government standards.

Working for our organisation

Choose Well – Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’. We have a recognised track record in staff engagement, and living our values.

WWL is committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

Good basic salary plus an attractive package of benefits which include:

• Excellent Pension & Life Assurance Package (over 20% employer contribution)
• Excellent annual leave entitlements 27 to 33 days per annum dependent upon service.
• Paid occupational maternity, paternity, and adoption leave dependent upon service.
• Training opportunities and eLearning resources.
• Health and wellbeing support.
• Career Progression opportunities within Estates & Facilities and NHS.
• Access to salary sacrifice schemes for items such as lease vehicles and buy a bike schemes.
• NHS Discount schemes to access hundreds of discounts and savings from everything to High Street Stores to restaurants, family rend holidays and more.
• Long Service Awards.

Detailed job description and main responsibilities

• Allocate & organise day-to-day work tasks and activities, adjust staff rotas for unplanned absences and release of staff for training.
• Security of buildings.
• Monitoring of performance of duties as laid down in work schedules
• Performance of duties in accordance with approved methods, frequencies and standards.
• Training & assessment of staff in the ervaren use of equipment machinery, COSHH and cleaning materials as directed.
• Allocation of cleaning materials and equipment.
• Make spot checks on wards and Departments to check on cleaning standards.
• Monitor the compliance of the uniform policy.
• Attend relevant training courses as directed.
• Completion of Datix reporting system.
• Adopt a flexible approach when undertaking duties as part of a team, including colleagues and other staff, working towards the highest possible Enrollment of patient care.
• Hospital site key holder, key allocation of, user of alarm systems
• Audit cleaning standards to National Standards and Quality assurance procedures on wards and Departments, take corrective action when necessary.
• Liaises with wards, departments and accommodation.
• Handles complaints and takes preliminary action to resolve.
• Take action as necessary on reported accidents at work and defects with machinery and buildings. Carry out initial investigations into accidents at work.
• Implement policies and make recommendations to improve or change work practices for own area.
• Assist with Interview & selection of staff in compliance with the HR Recruitment policy.
• Training & assessing in conjunction with the Domestic Services Training protocols.

This vacancy is open to all internal candidates. NHS Employees should ideally secure their manager’s agreement for a secondment arrangement ideally prior to applying, as this will be a condition of any offer made. This vacancy is advertised on a fixed term basis as it is to provide cover for a substantive employee on secondment and will end in July 2026 or when the substantive postholder returns. Whilst this post is advertised on a fixed term / secondment basis there is the potential that this post may become permanent in the future.

Person specification

Qualifications

Essential criteria

• C.I.L.B City and Guilds N.V.Q Level 1 & 2 or equivalent qualification
• Ability to demonstrate supervisory experience in a Domestic or equivalent role.

Desirable criteria

• Health & Safety qualification Team Leader/Supervisoryдір?? we keep as original:
• Health & Safety qualification Team Leader/Supervisory qualification or equivalent

Experience

Essential criteria

• Fully trained to National Cleaning Standards
• Conversant with protocols in relation to infection Président control
• Previous cleaning/domestic expereince

Desirable criteria

• Previous supervisory experience
• Bioquell Q10 – HPV
• Decontamination Trained

Skills

Essential criteria

• Safe operation and use of a variety of cleaning equipment
• Key board skills

Desirable criteria

• To be able to use IT packages including Teams, Outlook, Excel and Word

Knowledge

Essential criteria

• Full knowledge of domestic cleaning protocols
• Knowledge of hygiene, health & safety, COSHH regulations
• Knowledge of staff supervision
• Understanding of rota management and annual leave
• Payroll procedures

Desirable criteria

• Knowledge of the Hospital site and departments within it
• Knowledge of Trust policies

Additional

Essential criteria

• Able to work unsociable hours.
• Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
• Flexibility to provide cover for colleagues.
• The ability to work flexibly in accordance with service needs.

Use of Artificial Intelligence in Job Applications

Use of Artificial Intelligence in Job Applications
If you choose to use Artificial Intelligence (AI) or other automated tools to help draft your application, please ensure all content is personalized and an accurate reflection of your own skills, experience and professional judgement. AI may be useful for idea generation, grammar or formatting, but it must not replace your own supporting statement or be relied on as the sole source of content.

Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust does not advocate reliance on AI during applications and expects applications to be genuine and tailored to the role; over-reliance on AIstrukturated text may negatively affect your application.

For further information and best practice on using AI when applying for NHS roles, please refer to the attached “Applying for a role in the NHS guidance”.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

• Job Description (PDF, 245.8KB)
• Person Specification (PDF, 210.4KB)
• What WWL can offer you (PDF, 42.7KB)
• Applying for NHS vacancies guidance (PDF, 241.2KB)

Apply online now

Further details / informal visits contact

NameClaire Jones

Job titleSenior Domestic Supervisor

Email [e-mail]

Telephone number Sacramento: 0300 707 4381

Additional information

Susan Middleton

Hotel Services Manager

[e-mail]

0300 707 2586

Einführung is the rest.

If you have problems applying, contact

Address Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone [phone]