DMWS – Counsellor

Confederation of Service Charities; Andover; Hybrid; GBP 31,000; Full time

Job summary

A charitable organization is seeking a Counsellor to provide bereavement support to military families and frontline workers. The position offers flexible working arrangements and a competitive salary of £30,594. Ideal candidates will have experience in bereavement counselling and must possess a full UK driving licence. Applications close on 28 December 2025.

Benefits

30 days annual leave plus public holidays

Auto-enrolment workplace pension scheme

Death in Service Scheme

Access to a 24/7 virtual GP service

Flexible working requests considered

Enhanced sick pay scheme

Support for personal development

Qualifications

• Experience working with military families and frontline workers is preferred.
• Applicants must hold a full UK driving licence and have access to a vehicle.

Responsibilities

• Provide counselling to service users including military families.
• Ensure good outcomes for individuals receiving support.
• Maintain accurate and up-to-date client records.

Skills

Experience in bereavement counselling

Ability to maintain up-to-date records

Flexibility in work hours

Job description

Location: Andover (and home based). Contract: Full Time Permanent. Salary: £30,594.00. Closing date: 28 December 2025.

DMWS is an international charity that has been providing medical welfare support to the Armed Forces Community for over 80 years. We are now recruiting a Counsellor with experience in bereavement. The role is located in Andover (and home based).

Role Overview

The role is to provide appropriate counselling to a variety of service users including military families who have suffered bereavement and people working on the front line (Police, Military, NHS). You will achieve good outcomes for the individual and ensure up-to-date records are maintained.

Benefits

• Annual Leave: 30 days a year plus public holidays (pro‑rated for part‑time employees).
• Pension: Auto‑enrolment onto DMWS workplace pension scheme – subject to eligibility. Minimum contribution of 5% matched by DMWS up to 6%.
• Death in Service Scheme: Three times your annual salary to nominated beneficiaries – subject to eligibility.
• Flexible Working: All flexible working requests are considered – many of our staff work flexible hours and work wholly, or partly from home.
• Smart Health: Access to a 24/7 virtual GP service, with a counselling service and online help and support around health and well‑being matters.
• Work‑based Parking/Mileage: Fees reimbursed for those who pay to park at their work-base, mileage claims reimbursed in line with HMRC guidelines.
• Enhanced Sick Pay: Scheme for all employees upon completion of probationary period.
• Staff Recognition: Staff are regularly recognised for their work by the leadership team and peers, via internal events, social media, and industry awards.
• Personal Development Programme: DMWS supports employee continuing professional development and training.

Application Instructions

Applications close on 28 December 2025. Submit a CV and covering letter explaining why you would be a good fit for the role. Please ensure you use the upload function to attach documents. Applicants must hold a full UK driving licence and have access to a vehicle. Applications will be considered as they are received. DMWS reserves the right to close the application process early.