Distribution Coordinator

Bamford Collection; Moreton-in-Marsh; On-site; GBP 29,000; Full time

Job summary

A well-known hospitality group in Moreton-in-Marsh is looking for a Distribution Coordinator to manage the distribution of goods. This role requires ensuring accurate processing of orders and timely delivery to customers. Candidates should have strong communication skills, experience in KPI-driven environments, and proficiency in MS Excel. The position offers a competitive salary of £28,700 and requires working full-time, 40 hours a week, within a dynamic supply chain team.

Benefits

Discounts on products and experiences

Paid volunteering day

Subsidised private medical insurance

Pension scheme contributions

Life assurance cover

24-hour mental health support

Responsibilities

• Processing incoming orders from various sources, ensuring accuracy and completeness.
• Distributing and processing weekly ordering books.
• Arranging collections and internal stock transport.
• Scheduling pickups and preparing shipping documentation for outgoing shipments.
• Monitoring shipments in transit and addressing delivery issues.
• Maintaining shipment records and ensuring regulatory compliance.
• Aiding stores and customers with queries and order status.
• Informing customers of shortages or delays.
• Assisting warehouse with dispatch paperwork.
• Providing excellent customer service.
• Performing additional tasks as required.

Skills

Strong verbal and written communication skills

Proven experience in a KPI driven environment

Proficient knowledge of MS Excel

Excellent planning and organisational skills

Team working skills

Attention to detail

Problem solving

Customer service experience

Time management

Job description

THE BAMFORD COLLECTION

Daylesford, Bamford, and our hospitality group are part of an extraordinary group of businesses, based at Daylesford Organic farm in the heart of the Cotswolds.

ABOUT THE ROLE

As an integral part of our Supply Chain team, a Distribution Coordinator plays a key role in managing the distribution of goods within our company's supply chain.

This role involves ensuring that orders are processed accurately and efficiently, and that customers receive their goods on time and in good condition. They serve as a key point of contact for coordinating logistics activities and providing support to internal and external stakeholders involved in the distribution process.

Salary: £28,700

Full time 40 hours per week

RESPONSIBILITIES

• Processing incoming orders from stores, customers, sales teams, or other departments, ensuring accuracy and completeness.
• Distributing, collating, and processing weekly ordering books.
• Arranging collections and transport for internal movements of stock.
• Arranging shipments of goods coming into the business and going out to customers or other locations, including selecting carriers, scheduling pickups, and preparing shipping documentation.
• Monitoring the status of shipments in transit, providing updates to customers or internal stakeholders, and addressing any delivery issues or delays.
• Maintaining accurate records of shipments, including packing lists, bills of lading, and shipping labels, and ensuring compliance with regulatory requirements.
• Aiding stores and customers regarding pick and order status, transport queries, and product information, and resolving any issues or concerns in a timely manner.
• Informing stores or customers of any shortages, issues, or delays with their orders.
• Assisting the warehouse with dispatch paperwork and processing as required.
• Providing a high level of customer service and responding to queries in a timely manner.
• You may be asked to perform other tasks as required by management deemed as a reasonable request.

SKILLS YOU WILL BRING

• Strong verbal and written communication skills.
• Proven experience in a KPI driven environment.
• Proficient knowledge of MS Excel.
• Excellent planning and organisational skills.
• Team working skills.
• Attention to detail.
• Problem solving.
• Customer service experience.
• Time management

PERKS AND BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day 1.
• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
• Private Medical: We offer subsidised private medical insurance through Bupa.
• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.